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134 Reviews of Findlay Cadillac - Service Center
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March 07, 2023
I am on my 2nd Cadillac from Findlay. Service is amazing. Benj is my current service contact. This trip was excellent for my 45K maintenance. I learned on this trip that my first service Service is amazing. Benj is my current service contact. This trip was excellent for my 45K maintenance. I learned on this trip that my first service contact Keith Acree trained Benj. It shows. They take great care of me and my caddy. I have been a happy customer for almost 14 years. More
by KC
March 06, 2023
I have been bringing my car here for a little over 3 years now, the service is fantastic starting with my service rep. which is Daniel Botta. He makes sure to explain in detail all service to be done on years now, the service is fantastic starting with my service rep. which is Daniel Botta. He makes sure to explain in detail all service to be done on my car and he makes sure that I am in and out in a very timely manner. My service has always been done right the first time!! so yes I would recommend Findlay Cadillac in Henderson to anyone looking for a very reliable place to get their vehicle checked out or serviced. Keep up the good work Daniel! I couldn't ask for better. More
by Becky
Employees Worked With
Daniel Botta
February 22, 2023
I would recommend Findlay to all my friends. The service is excellent, the mechanics know what they are doing and always explain how, what and why. They make time for my repairs and get them do The service is excellent, the mechanics know what they are doing and always explain how, what and why. They make time for my repairs and get them done. The prices are fair for the work that is done. There are even discount coupons offered on the Cadillac app which I took advantage of! The service reps are on top of it and a shout out to Ashley, Brian and Greg, they are professional, friendly and explain things. The cashiers in the back are friendly and helpful. I had to find the parts department and one of the employees nearby overheard me asking for directions and then stepped in and offered to walk me to the elevator and take me directly to the parts department. They opened doors, were very polite made me feel comfortable. I like the waiting area where you can get complimentary, water, sodas, coffee even a cappuccino my personal favorite. More
by ecyoj89108
January 26, 2023
Service rep, Ashley Williams, handled all my service needs as expected from a top notch dealership! Have used them for almost 10 yrs & will continue. needs as expected from a top notch dealership! Have used them for almost 10 yrs & will continue. More
by Briggsonline
Employees Worked With
Ashley Williams
January 14, 2023
I Have been going to Findley for years and AWAYS get great service/attention from my Service Advisor, Greg Manuscin, who is the third advisor I have dealt with over the time span of 15 years. great service/attention from my Service Advisor, Greg Manuscin, who is the third advisor I have dealt with over the time span of 15 years. More
by rpetrowich
Employees Worked With
December 28, 2022
Was surprised I never got a call telling me what needed done. I had to call and ask. They kept my car over the weekend which was fine but would have like to be informed that they couldn’t get it finished a done. I had to call and ask. They kept my car over the weekend which was fine but would have like to be informed that they couldn’t get it finished and would need to keep it until Tuesday. I also asked them to replace a plastic piece by rear view mirror. Never fixed it or even mentioned it More
by montanavince1
Employees Worked With
Don’t know
December 21, 2022
I purchased my 2018 vehicle from Findlay Cadillac new. In that time I have had great service. This last time I brought it in for a diagnostic check on my StabiliTrak light that would go or show up on occ In that time I have had great service. This last time I brought it in for a diagnostic check on my StabiliTrak light that would go or show up on occasions. My service adviser indicated that the gas pump in the fuel tank was going bad and was probably the cause of this light and for a mere $1500 I could get it fixed. When we got done discussing that he indicated that my Battery was not testing vey positive and for a mere $600 I could get that fixed also. I took his advisement and declined his offers for repairs. I then “Googled” Stabilitrak light for my car. What I discovered is that a bad battery could cause the “ECM” to register false positives indications for several different operations in the total vehicle. So, I had the battery replaced (same type of battery) in the vehicle and I have not had one “False/Positive StabiliTrak“ light come on. My gut feeling is that if the business would have said that the battery (Testing Bad) would be the problem I would have probably gone with the replacement. But my gut feeling did not like the results I was hoping for. I will continue to get my vehicle serviced by Findlay Cadillac as I have had great service from them. More
by dhansen871
Employees Worked With
I’m sorry could not remember my last service advisor
December 20, 2022
After buying a $5,450 extended warranty that was suppose to be bumper to bumper, my radio didn't work. Three days later and a bill for $530, I got the car back. Also ask my new and awful Service Advisor Tyl to be bumper to bumper, my radio didn't work. Three days later and a bill for $530, I got the car back. Also ask my new and awful Service Advisor Tyler Sullivan to have my tire pressures checked. He assured me that Service always checked them. Drove out of the Dealership and my low tire pressure indicator came on. Worst service I've ever had. Beware of Findlay Cadillac!!!!! More
by brandtboatwright
