Findlay Cadillac - Service Center

I Purchased a warranty for repairs through the Findlay dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me have to wait for 6 hours for that repair and a routine oil change . I was not happy after paying $5,000.00 for the warranty which was Recommended by their dealership . I won’t purchase a warranty through the dealership on my next new car so i am not happy and I didn’t receive a courtesy wash as they usually do. I feel their service is lacking sufficient care for their customers . Not like it was a few years ago !!! More

Colton my service advisor will great and Lindsey got my appointment scheduled for me right away appointment scheduled for me right away More

Just finished my 30K service on my ‘21 Escalade and the team did a great job. Nice loaner car and efficient turnaround within same day. team did a great job. Nice loaner car and efficient turnaround within same day. More

Serviced my vehicle and never any issues. Always professional courteous service. Been coming here for 15 years. Always professional courteous service. Been coming here for 15 years. More

Great service. They took care of my oil change, tire rotation and inspected my car. Tyler was helpful also. They took care of my oil change, tire rotation and inspected my car. Tyler was helpful also. More

I service my Cadillac here and they are a pleasure to work with. Professional and honest. work with. Professional and honest. More

Took my H2 in for some repair work. Couldn't have been happier with the service I received. Adam made sure I understood what was needed and once I gave the okay for them to do the work, Couldn't have been happier with the service I received. Adam made sure I understood what was needed and once I gave the okay for them to do the work, my vehicle was ready the next day with all the repairs done. This is my go to place for anything I need done to my H2. Great work. More

Excellent service frank was extremely helpful the guy I had before a few months ago I was not happy with all he did was text never said a word to me he never called to let me know about my car I had to cal had before a few months ago I was not happy with all he did was text never said a word to me he never called to let me know about my car I had to call 6 hours later even then he didn't call just text me More

Always great friendly service. They go out of their way to be helpful and friendly. They go out of their way to be helpful and friendly. More

Extremely satisfied with Danial Botta as service advisor, always on top of everything that is being done to the vehicle. Service department at the dealership is spot on with whatever is being done. always on top of everything that is being done to the vehicle. Service department at the dealership is spot on with whatever is being done. More