Findlay Cadillac - Service Center

Service Dept Rocks! Have always serviced my Cadillac there. NO WHERE ELSE. They listen to you and do it all, even restoration. Have always serviced my Cadillac there. NO WHERE ELSE. They listen to you and do it all, even restoration. More

I have never had a bad experience with this dealership. . I have bought two cars and have always received great service.!! Adam is great and always makes sure my car service is taken care of and quickly. . I have bought two cars and have always received great service.!! Adam is great and always makes sure my car service is taken care of and quickly. More

Worked with Adam. Always a great experience. In and out quickly and always keeps me informed where everything was in the process. Sharon works hard to resolve issues. Always a great experience. In and out quickly and always keeps me informed where everything was in the process. Sharon works hard to resolve issues. More

Excellent, service! Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was More

100 % better then my last visit, service writer more knowledgeable about my car, very friendly with customer appreciation .Was wow’ed knowledgeable about my car, very friendly with customer appreciation .Was wow’ed More

I have a Cadillac XTS, and Greg has always been my service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with on time excellent service! More

My 2022 XT5 has been serviced by Findley since I bought it! Always good service but this last time I don't know what happen. Adam my service advisor was Johnny on the spot checking me in. He told me other it! Always good service but this last time I don't know what happen. Adam my service advisor was Johnny on the spot checking me in. He told me other than my oil change and tire rotation, I needed a couple of new filters and that my rims had some scratches on them. Last time they fixed the scratches it was about 3.5 hours. This time turned it in at 7 AM, got it back about 4:30 PM. The Service Dept was SUPER SLOW on this workorder (9.5 hours this time). More

I had picked up several screws in my tire. I contacted the dealership and they made me an appointment on the spot. My car was inspected as well as the other tires for any damage. I was back I contacted the dealership and they made me an appointment on the spot. My car was inspected as well as the other tires for any damage. I was back on the road in less then 90 minutes from the time I arrived. Great customer service and attention to detail. I have been a Findlay Cadillac customer for almost ten years and have always had great sales and service experiences. More

My Service Advisor Adam Feldman is great. My Hummer was completed on time and fixed correctly. My Hummer was completed on time and fixed correctly. More