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Findlay Cadillac - Service Center

Henderson, NV

4.5
134 Reviews

134 Reviews of Findlay Cadillac - Service Center

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December 07, 2021

You guys r the best of the beast I really from the bottom of my heart I appreciate you and I ask God to shower you and ur family with blessings and Prosperity and happiness I felt 1st class I’m so happy than More

by AYMAN DAMLAKHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Mityling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic I didn’t see you but thank u so much and thank u general manager because it started with you having a system and such great Crew, John Saksa, Mike Giordano, Bill Young, Keith Acree, Brian Mclay, Mike Hall, Sergio Brooks
December 07, 2021

Always get great customer service no matter what the problem is. Also it pays to have the best salesperson Steve at Findlay too. More

by Lvkeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service dept
November 21, 2021

Great service from the Service department. for taking Great service from the Service department. for taking care of my Lil Caddy Cts. Thank you Greg More

by Foxyb3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service
November 18, 2021

Always thorough in service department; responsive to inquiries, and car washed too! Pleasant doing business with Findlay Cadillac More

by acredenyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith retired! Greg H replaced him, Keith Acree
November 18, 2021

Excellent customer service. Daniel goes above and beyond to address the needs of his customers. More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Thomas Smith
November 15, 2021

I picked up a used XT5 and I needed brake service and running boards installed. Daniel Botta made the entire process smooth and easy. It's the first time I've been to Findlay Cadillac but I highly recom More

by david.weyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Botta
November 10, 2021

Everyone always courteous and helpful. Service advisor "Mark"took great care of my car Friday 🤗 More

by Vee Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
October 09, 2021

Disrespectful service proided on last service visit to this dealership. Instead of working toward solution was given one option. "Talk to sales". More

by Wtracy3
Recommend Dealer
No
Employees Worked With
Myron
Oct 15, 2021 -

Findlay Cadillac responded

Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I would like to better understand how and where we are not meeting your expectations and how we can do better in the future. I welcome a chance to speak with you directly about this feedback. By chance are you available to review your experience? Please contact me at 702-430-4305 at your convenience. I sincerely appreciate your time. Sincerely, Travis Miller Service Director Findlay Cadillac Service tcmiller@findlayauto.com 702.430.4305

July 02, 2020

After my review I was contacted by Bill Young! All misunderstandings are resolved... I appreciate his quick response and all efforts to make things right!! More

by Jan pruett
Recommend Dealer
Yes
Employees Worked With
Bill Young
Aug 03, 2020 -

Findlay Cadillac responded

Thank you Jan for the review. We are glad we were able to make things right for you.

May 18, 2017

Outstanding! Brought my 2015 SRX in for an oil change. Blair Pickett was our Service Advisor, he was very helpful . We also needed a scratch buffed out, Mike Hal More

by William W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Pickett, Jason Clouse, Mike Hall, Scott Trombley
May 19, 2017 -

Findlay Cadillac responded

William, we are so pleased to hear you had all your service taken care of promptly. We strive in exceeding in customer service.