Findlay Cadillac - Service Center

I am pleased with my service and I very much appreciate working with Tyler. He, though very busy, took care of me and informed me promptly that service was complete. working with Tyler. He, though very busy, took care of me and informed me promptly that service was complete. More

Took my car in for possible warranty work for transmission issues. Took about a week and no response from Omar, which seemed like pretty nice fellow. Also got me a loaner which turned south due t transmission issues. Took about a week and no response from Omar, which seemed like pretty nice fellow. Also got me a loaner which turned south due to rock hitting windshield on first day. Notified by message to Omar immediately, but again no response. After the week, dealer found no issue with my car (nornal according to gm) even though not shifting in last gear (this was new 2023 car bought at this dealership). Now the cracked windshield was arranged to get replaced with new but my insurance didn't cover, dealer denied aftermarket replacement and had to be oem (which I understood), but again was not notified by dealer nor Omar. Found out next day by Installer. Now glass is costing me over $1k to replace, no warranty work on my car, and this was the .most expensive rental car from a dealer I have ever had. Can't even make payments. Sigh... More

Daniel is great at what he does. Every knowable about what work they are going to do. He has been our service advisor for several years. Every knowable about what work they are going to do. He has been our service advisor for several years. More

I took my ct4 to Findlay Cadillac for service. I received great service at affordable prices. Joe Byington did a great job taking care of my service needs! I received great service at affordable prices. Joe Byington did a great job taking care of my service needs! More

Service department was very helpful in working with us and dealing with issues through a 3ed party warranty. and dealing with issues through a 3ed party warranty. More

Findlay Cadillac is always so helpful and caring. I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else More

Sharon is my go to person at Findlay. Sharon is very knowledgeable, kind and helpful. Joe Lascola Sharon is very knowledgeable, kind and helpful. Joe Lascola More

Joe at Findlay did a great job servicing my XT5. Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also worked hard at keeping my bill as low as possible - greatly appreciated! More

Sharon is always on top of her game when it comes to supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service! supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service! More

Andrea was very helpful in the service department. Got my car fixed the same day. Smooth experience. Got my car fixed the same day. Smooth experience. More