Findlay Cadillac

I have had my SRX for about 2 years now and I don't know very much about cars but I do know a lot about service and mike seems to superb at it . Even though I make last minute appointments , at the busiest very much about cars but I do know a lot about service and mike seems to superb at it . Even though I make last minute appointments , at the busiest times of the day , he always is there to accommodate me . Mike is excellent at making you feel welcome and stress free when I come in and always is in a good mood . I appreciate his work and highly encourage everyone with a service question or problem to see him !! More

The Sales Manager Rick does not get the credit he deserves. He has the final say over all new car sales and it is Rick's professionalism, courtesy and experience (30+ years) that that made all 3 of m deserves. He has the final say over all new car sales and it is Rick's professionalism, courtesy and experience (30+ years) that that made all 3 of my Cadillac purchases with Findley possible. Kudos also to Deb and Elizabeth. More

I can't say enough about my experience purchasing my car yesterday. I spent 6 hours at another deanship that same morning only to be haggled with all morning over a used luxury SUV until I finally walked. I yesterday. I spent 6 hours at another deanship that same morning only to be haggled with all morning over a used luxury SUV until I finally walked. In a last attempt I checked the internet and noticed Findlay Cadillac has 2 used vehicles that might be within my price range. I immediately called Chris and he said I have the perfect car and I can make it work within your (mine) terms meaning my price, term, rate, and monthly payment and we wouldn't have to waste time. I got to the dealership thinking I can never afford anything on this lot. Deb was waiting for me and approached me and said this is the car Chris wants you to see and we drove it. It was a 2011 fully loaded Cadillac SRX and I was in love. It was steps above the one I was looking at that morning with a better price. They ran some numbers and didn't waste anyone's times going back and forth. We immediately found the lowest rate for me (lowest I've ever receive) and our negotiations started within in dollars of where I need to be. It took us 10 minutes to reach a deal that worked for all of us and they actually beat all of the other dealers terms. Most of all, they and I knew that I wasn't there to purchase a $70,000 brand new cadillac. I was there to look at their used inventory and hope that something would fit my budget but still make me very happy. I NEVER, not for one second, felt that I was treated any differently than their most loyal Cadillac customer. I know they took the same amount of time with me, the same amount of care with the vehicle and Deb explained every little detail of that car. I have a couple follow up appointments this week to add some items to the car and learn about the Nav etc... but they made me feel like I was buying a brand new Cadillac that day. Lastly, I do want to mention Jimmy. He is starting his training in sales and spent the couple of hours with us but has worked for the dealership for several years in other capacities. He knows those vehicles better than most people at the dealership. He was always honest, friendly, courteous, knew so much more than one would think and if he didn't know the answer, he found out within minutes for me. He's going to have a great career. I would recommend this dealership and every individual that I worked with yesterday to get me into my dream car! More

Could not have been better. Every did there job well. I was very impessed buy how clean the dealership was. looking forward to doing visiting again. was very impessed buy how clean the dealership was. looking forward to doing visiting again. More

warranty repair to rear seat armrest. Situation was diagnosed, then special trim part ordered. Then called back in to install same. Battisti went over service recommendations.. very knowledgable, and diagnosed, then special trim part ordered. Then called back in to install same. Battisti went over service recommendations.. very knowledgable, and explains it well. More

Deb and gang had me in and out in no time with my brand new 2012 Cadillac escalade ext. I would highly recommend them to anyone that is looking for a new Cadillac. Thanks guys! Chris constantinos new 2012 Cadillac escalade ext. I would highly recommend them to anyone that is looking for a new Cadillac. Thanks guys! Chris constantinos More

I am loyal customer of findlay cadillac.They always provide good customer service.my sale person was Chris Martinez,guided me whole process of buying brand new CTS.He was very polight and knowledgeabl provide good customer service.my sale person was Chris Martinez,guided me whole process of buying brand new CTS.He was very polight and knowledgeable.I was very pleased. More

Mike goes above and beyond in making sure that the experience I have when bringing my vehicles to the dealership is a positive one. I have had my vehicles there for collision repairs ~ oil changes experience I have when bringing my vehicles to the dealership is a positive one. I have had my vehicles there for collision repairs ~ oil changes ~ and for various other reasons ~ and every experience has been a pleasant one ~ in fact it's usually a fun experience as he makes sure that it doesn't feel like a trip to the dentist but a trip to visit with GREAT FRIENDS! Thanks for employing such a great support system for Findlay Cadillac ~ I hope that you are all aware of his abilities and that he is a permanent fixture ~ if he were to leave I woud take all three of my cars elsewhere. Sincerely, Terr Langsteiner More