Findlay Cadillac

not a good dealership bad service not helpful did not fix my car more than once gave the car back dirty rude would not buy or fix my car there any more went to the other Ca bad service not helpful did not fix my car more than once gave the car back dirty rude would not buy or fix my car there any more went to the other Cadillac dealer much better More

Waste of 6 hours and 3 credit inquiries This place is what gives good car salesmen a bad rep. Stay away, far away. Theyll just scam you unless youre smarter and know what theyre trying to pu This place is what gives good car salesmen a bad rep. Stay away, far away. Theyll just scam you unless youre smarter and know what theyre trying to pull. More

overall just a bad place to do business Never go here. Lies after lies. Very poor experience. After several emails back and forth with CHIP ROGERS, Internet Sales man, I went in for a tes Never go here. Lies after lies. Very poor experience. After several emails back and forth with CHIP ROGERS, Internet Sales man, I went in for a test drive. After him rushing the test drive he showed me the final price for the truck we had been looking at. Now during the process he kept telling me great deal need it gone fast ready to take home. But when i mentioned going to get lunch and calling around to check tire prices insurance, updates for the navigation and to call my bank becomes my preaproval was 1500 under what I needed. I was told by chip that if I left he would not honor and prices he had quoted me. He did not want me to leave with the paperwork he had printed out. Told me we are raising the price of the truck when you walk out that door by 3000 dollars . What else could I do but leave. I went threw the Internet to avoid pushy salesman. I am very disapointed. The truck was pretty nice would have been good for us. This dealership seems to be using dishonest tactics. More

**************************BEST IN CLASS!!!***************************************** I just purchased a new Cadillac SRX on 12/30/2012 from Findlay Cadillac in Henderson and I was CLASS!!!***************************************** I just purchased a new Cadillac SRX on 12/30/2012 from Findlay Cadillac in Henderson and I wasn't even shopping for a Cadillac. I was there to check out their pre-owned inventory and was actually on my way to Toyota to try to renegotiate a used Toyota Venza that I had looked at a couple of days earlier. I just want to shout from the roof tops that your staff is simply AMAZING!!! Pete Finklea was my awesome sales person! Not that anyone needs to "sell" a Cadillac product, but he went beyond expectations. Please commend Pete for his outstanding guest service. I would and will recommend him and Findlay Cadillac in Henderson to anyone shopping for a new vehicle. Thank you so very much for a pleasureable experience. I get in my SRX every day and I am instantly in a great mood! I love my new Caddy!!! YOU GUYS ROCK!!! More

I was up front with the salesperson that I was doing my homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified bu homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified buyer. Furthermore, I also told the dealer that my last vehicle was purchased from a Findlay dealership and I was giving them first chance at the deal. A new Cadillac ATS was one of three cars I was considering and would they please take the time to go over some of the features of the vehicle and possibly a test drive. They would not. The attitude I received was astounding. Examples: Can you tell me a little bit about the CUE system? "No. It takes too long." What can you tell me about the car? "Look, it's Saturday and I have to wait on other customers." (Strange, four salespersons were just standing around out front doing nothing.) Can I have a brochure? "No, we don't have any." I was very put-off to say the least. Maybe I should have made an appointment... yet, this is not an excuse for the cursory customer service I received. My wife who was with me walked away in disgust at the overall tone of the salesperson and sadly we gained nothing from visiting this dealership. Except, that we should find another. More

Mike G was the best!! honest, quick, easy to deal with, has me in and out in no time. best part was he made me want to bring my Cadillac in for service even though i live 45 minutes away. has me in and out in no time. best part was he made me want to bring my Cadillac in for service even though i live 45 minutes away. More

I brought my one year old Cadillac Wagon in for service although the mileage was quite low. Mike Giordano was very helpful scheduling the car in and getting it completed quickly while I was running some e although the mileage was quite low. Mike Giordano was very helpful scheduling the car in and getting it completed quickly while I was running some errands. The car was serviced and washed at no charge under Cadillac's ownership plan. I have used various Findlay dealerships over the years and had very good experiences. More