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Findlay Cadillac
Henderson, NV
280 Reviews
Are you looking for a dealership that will assist you with your vehicle needs? If so, Findlay Cadillac in HENDERSON, NV is the perfect answer to all your requirements. We not only offer sales, but also assure brilliant after-sales services for your vehicle. We have a wide range of new and used vehicles for Paradise, Las Vegas, and Boulder City Cadillac enthusiasts. Be it service, parts, tires, or accessories, you name it and we have it all. Browse through our inventory and find exactly what you need. Paradise, Boulder City, and Las Vegas Cadillac customers can check out our hours and directions page to make the short drive to our dealership. Visit our HENDERSON store today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 280 reviews
April 13, 2017
First Cadillac and first lease contract Steven Hoffman was very patient and understanding with my lack of knowledge about leasing a car. He was very thorough in explaining the features of t Steven Hoffman was very patient and understanding with my lack of knowledge about leasing a car. He was very thorough in explaining the features of the platinum model, which are many, and answered all my questions. I believe Steven does an excellent job of representing the values of Findlay Cadillac, and I know I have a personal representative at Findlay Cadillac. More
by Sidney Miller
Employees Worked With
Jason Clouse, Chris Martinez
April 13, 2017
Great auto purchase experience Hank Mastermaker (The sales Consultant) is a true professional. He was friendly, informative and service minded. The entire staff made me feel like fa Hank Mastermaker (The sales Consultant) is a true professional. He was friendly, informative and service minded. The entire staff made me feel like family. I will tell all of my friends and associates about this good car buying experience. By the way, I love my new ATS. More
by cro7wne
Employees Worked With
Hank Mastermaker
April 13, 2017
Patient and Fair My husband and I have always had Cadillacs. We are on a fixed income and my husband is disabled. Our last purchase was a Nissan and I hated it. I drag My husband and I have always had Cadillacs. We are on a fixed income and my husband is disabled. Our last purchase was a Nissan and I hated it. I dragged my husband to Findlay Cadillac even though it is further than the Cadillac near me. I did not like their attitude, We met Steven Hoffman and he was very pleasant and made us feel very comfortable. After looking at a few models we found what we wanted. After we saw the payment I was upset I would not drive a Cadillac again. Well Steven and his manager Jason found a demo that they were able to make us a very nice payment on a 48 month lease. I can't thank them enough for caring and making it possible. Steven is our guy !! More
by Myrna
Employees Worked With
Steven hoffman
April 11, 2017
Outstanding Customer Service & Care I previously owned a 2009 CTS-V with approximately 20K miles,and was considering to upgrade to a newer model. Decided to call Findlay Cadillac in Hend I previously owned a 2009 CTS-V with approximately 20K miles,and was considering to upgrade to a newer model. Decided to call Findlay Cadillac in Henderson,and had the opportunity to meet Sergio. While these cars are in great demand, Sergio recommended to test drive the new ATS-V sedan and sit in a ATS Coupe for size. Was completely impressed of the comfort and room in the ATS Coupe. Showing interest, Sergio was able to locate the ATS-V sedan and coupe, and personally called me for a test drive within a week. Sergio is very helpful in explaining the logistics of this car, and arranging the purchase of the new Cadillac ATS-V. I would highly recommend Sergio & Findlay Cadillac in Henderson for my next purchase, which will be the new Cadillac CTS-V. Thank You. More
by Cadillacman Carter 1
Employees Worked With
Sergio Brooks, Cliff Smith, Mike Hall
April 11, 2017
By far the best car buying experience ever! They satisfied my needs and wants on my new vehicle and helped me to locate my new dream car. They went above and beyond to make sure I was satisfied. They satisfied my needs and wants on my new vehicle and helped me to locate my new dream car. They went above and beyond to make sure I was satisfied. Customer service was excellent here. More
by tterrell3
Employees Worked With
Sergio Brooks, Cliff Smith
January 03, 2017
not a good dealership bad service not helpful did not fix my car more than once gave the car back dirty rude would not buy or fix my car there any more went to the other Ca bad service not helpful did not fix my car more than once gave the car back dirty rude would not buy or fix my car there any more went to the other Cadillac dealer much better More
by rudymd
Employees Worked With
service department sales
December 13, 2016
Waste of 6 hours and 3 credit inquiries This place is what gives good car salesmen a bad rep. Stay away, far away. Theyll just scam you unless youre smarter and know what theyre trying to pu This place is what gives good car salesmen a bad rep. Stay away, far away. Theyll just scam you unless youre smarter and know what theyre trying to pull. More
by Nikkih0303
Employees Worked With
Sales manager, finance wimp and salesmen
April 28, 2015
overall just a bad place to do business Never go here. Lies after lies. Very poor experience. After several emails back and forth with CHIP ROGERS, Internet Sales man, I went in for a tes Never go here. Lies after lies. Very poor experience. After several emails back and forth with CHIP ROGERS, Internet Sales man, I went in for a test drive. After him rushing the test drive he showed me the final price for the truck we had been looking at. Now during the process he kept telling me great deal need it gone fast ready to take home. But when i mentioned going to get lunch and calling around to check tire prices insurance, updates for the navigation and to call my bank becomes my preaproval was 1500 under what I needed. I was told by chip that if I left he would not honor and prices he had quoted me. He did not want me to leave with the paperwork he had printed out. Told me we are raising the price of the truck when you walk out that door by 3000 dollars . What else could I do but leave. I went threw the Internet to avoid pushy salesman. I am very disapointed. The truck was pretty nice would have been good for us. This dealership seems to be using dishonest tactics. More
by thompson129
Employees Worked With
Cliff Smith
January 11, 2013
**************************BEST IN CLASS!!!***************************************** I just purchased a new Cadillac SRX on 12/30/2012 from Findlay Cadillac in Henderson and I was CLASS!!!***************************************** I just purchased a new Cadillac SRX on 12/30/2012 from Findlay Cadillac in Henderson and I wasn't even shopping for a Cadillac. I was there to check out their pre-owned inventory and was actually on my way to Toyota to try to renegotiate a used Toyota Venza that I had looked at a couple of days earlier. I just want to shout from the roof tops that your staff is simply AMAZING!!! Pete Finklea was my awesome sales person! Not that anyone needs to "sell" a Cadillac product, but he went beyond expectations. Please commend Pete for his outstanding guest service. I would and will recommend him and Findlay Cadillac in Henderson to anyone shopping for a new vehicle. Thank you so very much for a pleasureable experience. I get in my SRX every day and I am instantly in a great mood! I love my new Caddy!!! YOU GUYS ROCK!!! More
by Babykittybejou1210
Employees Worked With
Tim Gleason, Bob Mason, & Pete Finklea
November 26, 2012
I was up front with the salesperson that I was doing my homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified bu homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified buyer. Furthermore, I also told the dealer that my last vehicle was purchased from a Findlay dealership and I was giving them first chance at the deal. A new Cadillac ATS was one of three cars I was considering and would they please take the time to go over some of the features of the vehicle and possibly a test drive. They would not. The attitude I received was astounding. Examples: Can you tell me a little bit about the CUE system? "No. It takes too long." What can you tell me about the car? "Look, it's Saturday and I have to wait on other customers." (Strange, four salespersons were just standing around out front doing nothing.) Can I have a brochure? "No, we don't have any." I was very put-off to say the least. Maybe I should have made an appointment... yet, this is not an excuse for the cursory customer service I received. My wife who was with me walked away in disgust at the overall tone of the salesperson and sadly we gained nothing from visiting this dealership. Except, that we should find another. More
by ICANTDRIVE55
Employees Worked With
