Findlay Cadillac

Road Trip !!! We live just over 3 hours 220 miles deom the dealership eight deom the start we were a little aprehensive but after reading some of the reviews most n We live just over 3 hours 220 miles deom the dealership eight deom the start we were a little aprehensive but after reading some of the reviews most notably about Steve H and Hank M we felt more comfortable . Hank answered the call on the first ring and as they say " The rest is history " while driving Hank did all the paperwork and we spent less than an hour in the dealership.. Hats off to the team at Findlay Cadillac. If you are out of state and looking ro buy a Cadillac. Look ro Findlay Cadillac but most importantly Hank Mastermaker,. More

My CTS I just got my CTS that i have been wanting for a while now. I decided to try out Findlay Cadillac down in henderson and thats when i met Hank Masterma I just got my CTS that i have been wanting for a while now. I decided to try out Findlay Cadillac down in henderson and thats when i met Hank Mastermaker. He was so knowledgable took his time explaining all of the features and showing me how to use everything before i even boight the car. It was then when i decided because of Hank i would be buying from this place. He is an asset to the company great job guys! Ill be back when i need another one Bannaster More

Very good He was very informative and did his best to answer questions.I felt he was doing his best for us. The only problem It took a very long time for all th He was very informative and did his best to answer questions.I felt he was doing his best for us. The only problem It took a very long time for all the paper work. More

A Hoffman review Listened to my needs Kept me informed through process Worked with me on issues I am having to keep coming back for. (Btw that is a big hassle) Listened to my needs Kept me informed through process Worked with me on issues I am having to keep coming back for. (Btw that is a big hassle) More

Great experience Purchased a CTSV , went on to buy a 2014 and purchased a 2016 and Hank made the transaction as smooth as possible ... Hank is the man Purchased a CTSV , went on to buy a 2014 and purchased a 2016 and Hank made the transaction as smooth as possible ... Hank is the man More

HANK MASTERMAKER very professional Hank Mastermaker was very patient and professional as my wife and I struggled to determine the type of vehicle, options, price and even color. Hank is Hank Mastermaker was very patient and professional as my wife and I struggled to determine the type of vehicle, options, price and even color. Hank is a true professional. He treated us fairly and looked after our best interests. More

A pleasant experience Stopped by Dealership to look at Cadillacs Was greeted by Jose Castillo. He offered us a refreshment and we started to discuss what we were looking f Stopped by Dealership to look at Cadillacs Was greeted by Jose Castillo. He offered us a refreshment and we started to discuss what we were looking for (a 2-3 year old Cadillac SRX with low mileage. He took us out on test drive. We came back to Dealership and talked about price. He then said he had a 2 month old X5 with less than 200 miles on it. He said we could get this at a good price. He introduced us to Sergio Brooks. We negotiated a price and purchased the vehicle (love it). Jose was very patient with us showing us all the features of the vehicle and offered to stop by our house anytime and show us the features again, if we had any questions . Overall it was a pleasant experience with no high pressure sales. Jose even took the time to drive to our house and pick up the Pink Slip for car that we traded in. Jose is very professional and likable. I would definitely do business with him again. Thanks for a pleasant experience, David Sanderson More

Genuine care and concern We had the pleasure of having Sergio as our salesperson. We went to look to see what our options were since my current lease was coming to an end. I We had the pleasure of having Sergio as our salesperson. We went to look to see what our options were since my current lease was coming to an end. I then turned around I saw the car I wanted. Sergio worked with us to stay within our budget and honestly didn't cut any corners, no pressure just genuine concern and doing whatever possible to make this happen and it did. I would without hesitation refer anyone to Sergio, he's kind, patient and he genuinely cares about his customers even after the transaction is completed. They provide loaner cars for you, have a great waiting room with amenities. Most important no pressure and they stand behind their word. See Sergio you won't be sorry. The loan process was also flawless. -Donna More

Outstanding Customer Service!! Steve Hoffman is a very honest, knowledgeable salesman who demonstrates amazing customer service, Bryan Olsen and the Finance team also went above an Steve Hoffman is a very honest, knowledgeable salesman who demonstrates amazing customer service, Bryan Olsen and the Finance team also went above and beyond to assist in my questions and concerns. We will be recommending them and the Findlay Cadillac team, such an amazing group of individuals!! Impressive :) More

CADILLAC SRX After several weeks of research, and talking to many Cadillac dealers my wife and I purchased a 2014 SRX from Findlay. Hank Mastermaker was our sales After several weeks of research, and talking to many Cadillac dealers my wife and I purchased a 2014 SRX from Findlay. Hank Mastermaker was our sales rep from start to finish. Findlay made good on their out-the-door price, and working with Hank was a pleasure, no hype, no BS, just good service. Since our purchase Hank has made it a point to call periodically to follow up and answer any questions we have. More