Findlay Cadillac

I am pleased with my service and I very much appreciate working with Tyler. He, though very busy, took care of me and informed me promptly that service was complete. working with Tyler. He, though very busy, took care of me and informed me promptly that service was complete. More

Took my car in for possible warranty work for transmission issues. Took about a week and no response from Omar, which seemed like pretty nice fellow. Also got me a loaner which turned south due t transmission issues. Took about a week and no response from Omar, which seemed like pretty nice fellow. Also got me a loaner which turned south due to rock hitting windshield on first day. Notified by message to Omar immediately, but again no response. After the week, dealer found no issue with my car (nornal according to gm) even though not shifting in last gear (this was new 2023 car bought at this dealership). Now the cracked windshield was arranged to get replaced with new but my insurance didn't cover, dealer denied aftermarket replacement and had to be oem (which I understood), but again was not notified by dealer nor Omar. Found out next day by Installer. Now glass is costing me over $1k to replace, no warranty work on my car, and this was the .most expensive rental car from a dealer I have ever had. Can't even make payments. Sigh... More

Daniel is great at what he does. Every knowable about what work they are going to do. He has been our service advisor for several years. Every knowable about what work they are going to do. He has been our service advisor for several years. More

I took my ct4 to Findlay Cadillac for service. I received great service at affordable prices. Joe Byington did a great job taking care of my service needs! I received great service at affordable prices. Joe Byington did a great job taking care of my service needs! More

Very professional young lady we were looking for a new Escalade or used one. She found a 25 Escalade for us. It met our price and we made the deal. Thank you very much, Courtney. Escalade or used one. She found a 25 Escalade for us. It met our price and we made the deal. Thank you very much, Courtney. More

Service department was very helpful in working with us and dealing with issues through a 3ed party warranty. and dealing with issues through a 3ed party warranty. More

I bought a used car from the dealership. The sales experience was great. The salesperson Priceline was good at communication but as soon as the purchase agreement was signed I have been ghos The sales experience was great. The salesperson Priceline was good at communication but as soon as the purchase agreement was signed I have been ghosted completely. It's been 2 weeks. My temporary registration is about to expire and I still do not have any paperwork to get my registration of my vehicle started. I have tried reaching out to the dealership, the finance manager, Steve or Bryce but so far I have not heard back anything. Hoping this post and review will get some traction More

Findlay Cadillac is always so helpful and caring. I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else More

Sharon is my go to person at Findlay. Sharon is very knowledgeable, kind and helpful. Joe Lascola Sharon is very knowledgeable, kind and helpful. Joe Lascola More

We went to test drive the Cadillac Optiq on Thursday and Morgan was the sales person who helped us. She was great! I hate dealing with pushy sales people but she was very helpful without being pushy. She Morgan was the sales person who helped us. She was great! I hate dealing with pushy sales people but she was very helpful without being pushy. She was also very responsive after the purchase, as we had some questions about the operation of the auto. Morgan is very helpful, courteous and responsive to our calls and questions. Thank you Morgan! More