Fiesta Volkswagen - Service Center

"FREE" Service I was treated like a valued customer on a used VW that I just purchased, even though the service was free to me. The 20K service was super comprehensi I was treated like a valued customer on a used VW that I just purchased, even though the service was free to me. The 20K service was super comprehensive (I should have used it for the "pre-purchase inspection") AND a recent recall was handled at the same time. Thank you Uptown for your customer care, I will be back even if it costs me! More

Good service I received a recall notice and called to make an appt. I was able to get in on the day I wanted. I arrived and john was very personable and informativ I received a recall notice and called to make an appt. I was able to get in on the day I wanted. I arrived and john was very personable and informative. He arranged a ride back to my work. Amanda was very friendly and a good driver. When I picked the car up it had been washed and was clean. The service was explained. Everyone had excellent customer service. I recommend Uptown VW whenever I can. Thanks John always a pleasure.. More

Recent visit review Didn't have an appointment at that day, but they got me in right away. Got the problem fixed and updated the software for recall. Everything was good. Didn't have an appointment at that day, but they got me in right away. Got the problem fixed and updated the software for recall. Everything was good. Thank you. More

Amazing service I was provided exceptional customer service by everyone I encountered in the service dept. They did not recommend needless repairs that another dealer I was provided exceptional customer service by everyone I encountered in the service dept. They did not recommend needless repairs that another dealership had deemed appropriate. I have been telling anyone who will listen that this dealership is the total package-honesty, excellent customer service, and fair prices. What more could you ask for? More

Thorough service I Needed my airbag and the A/C checked (along with an oil change). Both issues were resolved with agreeable cost. Uptown VW are always accommodating I Needed my airbag and the A/C checked (along with an oil change). Both issues were resolved with agreeable cost. Uptown VW are always accommodating, friendly and efficient. Thanks. More

First Service Everything was great. People were friendly and prompt. I will definitely be returning, not only because the first few services are free since it's a n Everything was great. People were friendly and prompt. I will definitely be returning, not only because the first few services are free since it's a new car. More

Beetle Great service and very helpful. I would recommend to others in the future. I also like the old school beetle in the show room. Thanks Great service and very helpful. I would recommend to others in the future. I also like the old school beetle in the show room. Thanks More

Nicole Everyone was very nice and helpful. They made sure I was comfortable while waiting for my vehicle. I will recommended them to everyone I know.. Everyone was very nice and helpful. They made sure I was comfortable while waiting for my vehicle. I will recommended them to everyone I know.. More

2014 Touareg John Holcomb and the entire service dept are professional and efficient - this is my 3rd VW and would not consider having it serviced anywhere else John Holcomb and the entire service dept are professional and efficient - this is my 3rd VW and would not consider having it serviced anywhere else More

Passat Service on VW Passat. John was very helpful and pleasant. Explained that there was a recall on the lights. Fast in fast out. Very pleased. Service on VW Passat. John was very helpful and pleasant. Explained that there was a recall on the lights. Fast in fast out. Very pleased. More