Fiesta Volkswagen - Service Center

Kat - 30,000 The service manager was very helpful and very nice. i was concerned as my oil pressure indicator was on and they got my car in right away. Very nice The service manager was very helpful and very nice. i was concerned as my oil pressure indicator was on and they got my car in right away. Very nice people More

Great customer service! They were very quick and had all the parts that was needed, which meant I did not have to plan another trip down (3 hours). Super customer service!! They were very quick and had all the parts that was needed, which meant I did not have to plan another trip down (3 hours). Super customer service!! More

Service for life Very impressed with the professionalism and friendliness of the staff. I will always take my vw to uptown for maintenence. Thank you for your hard wo Very impressed with the professionalism and friendliness of the staff. I will always take my vw to uptown for maintenence. Thank you for your hard work and dedication to detail. More

30K Service Very pleasant experience. Natalie was courteous, kind, efficient, and informative. The service was good and they returned our 2013 Touareg shiny an Very pleasant experience. Natalie was courteous, kind, efficient, and informative. The service was good and they returned our 2013 Touareg shiny and clean. The estimated service of 2 hours was a pleasant one hour. Highly recommend! More

01/24/15 Oil Change Service The customer service was excellent! Even though she was the only service clerk on a Saturday, she helped us in a timely manner and was very calm. She The customer service was excellent! Even though she was the only service clerk on a Saturday, she helped us in a timely manner and was very calm. She also made us comfortable in the waiting area. She needs a raise. More

RECALL?? It was nearly painless to get a computer update on my Passat that was needed! Service is great for making and keeping appointments and getting the ser It was nearly painless to get a computer update on my Passat that was needed! Service is great for making and keeping appointments and getting the service done quickly. More

Friendly and Fast I brought my Touareg in for a battery change and was planning on picking it up at the end of the day. I had to wait about an hour for a ride so Natali I brought my Touareg in for a battery change and was planning on picking it up at the end of the day. I had to wait about an hour for a ride so Natalie gave me a quick tour of the waiting area and free refreshments (coffee, water, soda, snacks). I settled in to the comfy chairs with my coffee and flipped through the variety of magazines they had available. I was pleasantly surprised when my car was ready early, before my ride had arrived! And it was sparkling clean to boot. Also, I had gotten battery change quotes from other places in town and this was the cheapest, which was great! Overall, very accommodating and quick service. More

Great Service Everyone was so helpful and all our concerns were taken care of right away. Looking forward to a very long time of service. You gugs are great!!!!! Everyone was so helpful and all our concerns were taken care of right away. Looking forward to a very long time of service. You gugs are great!!!!! More

Service Review Very friendly employees and efficient service!! As I waited I was offered refreshments and listened to music (sadly I knew all of the words to the "ol Very friendly employees and efficient service!! As I waited I was offered refreshments and listened to music (sadly I knew all of the words to the "oldies" playing. My concerns were recorded and addressed. More

Natalie Padilla Service Supervisor Natalie was wonderful. She took very good care of me. I came in on Saturday with my car leaking antifreeze. She immediately ran to the service area Natalie was wonderful. She took very good care of me. I came in on Saturday with my car leaking antifreeze. She immediately ran to the service area to talk to a technician about my car. My car was taken in quickly for review and brought it back out clean. She indicated to me it would take a few parts to repair and that I would need to leave my car as it was not safe to drive. She ran and picked me up a loaner car and took care of all the paperwork in advance, gave me an idea of what was to be done to my car and how much it would cost to repair. I acknowledged and left happy knowing that my car would be taken care of. Natalie also stayed in touch with me via email as I had emailed her my office email. We had a nice visit when I came to pick up my car and she helped me transition my personal items from the loaner car to my car. Natalie was caring and very professional. Uptown VW is lucky to have her as a valued employee Thank you Claudia J. Ortiz I would bring my old 2001 VW Jetta back in for service. More