Fiesta Subaru - Service Center

I was very happy with the work done on my Subaru. Mike was able to use my warranty for some of the work so that was even better. He also was very helpful when I first called about getting the vehicle to t was able to use my warranty for some of the work so that was even better. He also was very helpful when I first called about getting the vehicle to them. I will continue to use Fiesta Subaru for all the work needed. I found the communication and service to be of the highest quality. Very Impressed!! More

Your service , your communication with your customer is zero! You kept my car. You did not call or update me in anyway. Zero pts for doing this. zero! You kept my car. You did not call or update me in anyway. Zero pts for doing this. More

Exceeded my expectations! The staff at Fiesta Subaru Service have always treated me very well! The service techs also do an outstanding job. Amanda Montoya and David Lucero always treat my car with ple Service have always treated me very well! The service techs also do an outstanding job. Amanda Montoya and David Lucero always treat my car with plenty of TLC! Fiesta Subaru is the only place I go! More

Check car in for basic alignment when I got it Back the horn did not work heavy vibration in front end when callback stated not their problem thanks you subaru I thought you took care of your customers not horn did not work heavy vibration in front end when callback stated not their problem thanks you subaru I thought you took care of your customers not destroyed their cars More

Happy camper Walked in with no appointment. No problem Mike said. An hour later car was done and even washed. Waiting area was appropriately set up for social dist Walked in with no appointment. No problem Mike said. An hour later car was done and even washed. Waiting area was appropriately set up for social distancing. More

Fast and eficient in spite of covid I took the car in for it"s 6 month check up. the service was very good and the people wee nice to deal with I took the car in for it"s 6 month check up. the service was very good and the people wee nice to deal with More

Exceptional customer service and detail to work performed on my Forrester. Haven't ever trusted anyone else to service my vehicle since purchase in 2014! on my Forrester. Haven't ever trusted anyone else to service my vehicle since purchase in 2014! More

Scheduled Maintenance I had scheduled maintenance arranged by online appointment. Everything was satisfactorily performed, including tire rotation and balance (also checked I had scheduled maintenance arranged by online appointment. Everything was satisfactorily performed, including tire rotation and balance (also checked the spare tire for proper pressure). More

poor customer service response I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil chan I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil change/12 month service checkup. I needed to confirm a specific time frame as I live several hours away from any Subaru Dealership, preferring to go to ABQ rather than El Paso or Lubbock, and only had a Saturday morning available due to travel conflicts, I NEVER received a call back, NEVER. I called 1-800 Subaru, was helped over the phone that could take my business to a local oil/lube location, that the warranty is valid with receipt/records. So I did that, went to Jiffy Lube. Then 3 weeks later I get a $5.00 coupon in mail from Fiesta Subaru. Ha,ha, I wont be using them ever. More

Fast, good work Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and what is need. More