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Fiesta Nissan

Edinburg, TX

4.3
78 Reviews

5001 S I69C

Edinburg, TX

78539

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Showing 78 reviews

November 30, 2024

Mr. Mendoza was very pleasant and helpful to me. He gave me different avenues in the car-buying process, and I chose one that fit my specific needs. More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza, Octavio Alonzo
Dec 01, 2024 -

Fiesta Nissan responded

Thank you, Pedro, for your amazing feedback! We're delighted to hear that Mr. Mendoza provided you with excellent guidance and helped tailor the car-buying process to your specific needs. It’s wonderful to know you had a great experience with our team, including Octavio Alonzo. We appreciate your patience regarding the purchase time and will continue working to make this process smoother. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

November 30, 2024

Booked a oil change last minute and they were able to service my car right away More

by deealegria0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Dec 01, 2024 -

Fiesta Nissan responded

Thank you for your 5-star review! We're delighted that we could accommodate your last-minute oil change and provide excellent service across the board. We’re grateful for your recommendation and thrilled to know Rachel Saldana and Carolina Barrera contributed to your great experience. If you need anything else, we’re here to help! 🚗✨ Best regards, Carolina Barrera Sales Director, Fiesta Nissan

November 30, 2024

Very good dealership, with a lot of professionals that respects your time. I would come back to do business with them again. More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carolina barrera
Dec 01, 2024 -

Fiesta Nissan responded

Thank you, David, for taking the time to leave us such a positive review! We’re thrilled to hear that you found our dealership professional and respectful of your time. Your feedback on our service time is greatly appreciated, and we’ll work on improving that aspect to make your experience even better in the future. We look forward to assisting you again! If there’s anything else we can help with, don’t hesitate to reach out. 😊 Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

November 30, 2024

Amazing how everyone works to help you get what you want, and the service is the best. More

by saraichavez00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Prieto, Alonzo García
Dec 01, 2024 -

Fiesta Nissan responded

Thank you so much, Saraí, for your wonderful review! We're thrilled to hear that you had such an amazing experience and that our team, including Daniela Prieto and Alonzo García, went above and beyond to help you get exactly what you wanted. Your satisfaction means everything to us! 😊 Enjoy your new vehicle, and if you ever need assistance, don’t hesitate to reach out. We’re here for you! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

November 28, 2024

The best experience for my first time buying a brand new car! Daniella was amazing! More

by gonzalezmel2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniella Prieto and A Garcia
Dec 01, 2024 -

Fiesta Nissan responded

Thank you so much for sharing your experience and for the 5-star review! We're delighted to hear that Daniella Prieto and A. Garcia made your first brand-new car purchase so memorable. Your satisfaction is our top priority, and we're thrilled we could provide transparency, a great trade-in experience, and excellent customer service. If you need anything in the future, don't hesitate to reach out. Welcome to the Fiesta Nissan family! 🚗✨ Best Regards, Carolina Barrera Sales Director Fiesta Nissan

November 26, 2024

Prompt and Awesome customer service. Service advisor was very knowledgeable and very informative. Will definitely return. More

by moralesmarisol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana
Nov 28, 2024 -

Fiesta Nissan responded

Marisol, Thank you for your kind words! We're delighted to hear about your positive experience. Our team takes pride in providing prompt and knowledgeable service, and we’re thrilled to know you’ll be returning. We look forward to assisting you again! 🚗😊

November 26, 2024

Good service excellent job every time I have vehicle serviced. Curtsey car ride home and pickup if needed. More

by pauljoanregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carolina barrera
Nov 28, 2024 -

Fiesta Nissan responded

Paul It sounds like the customer had a positive experience overall with their service, highlighting good service, excellent workmanship, and a convenient courtesy car ride. The service time and communication received slightly lower ratings, but it appears Carolina Barrera had a positive impact during their visit. Best Regards, Fiesta Nissan

November 26, 2024

The service department has an amazing team! I was greeted immediately and was kept up to date. Staff is very attentive and professional. And I’m given the option to wait at the dealership or th More

by Rlopez0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana
Nov 28, 2024 -

Fiesta Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our service department. It’s wonderful to know that Rachel Saldana and the team provided excellent communication, professionalism, and timely service. We appreciate your recognition of our efforts and look forward to serving you again! Best Regards Fiesta Nissan

November 10, 2024

Returned for my 2nd purchase within 2 years! Daniela P really goes out of her for her customers! She makes the buying process so smooth for us and we will continue to request her each time w More

by gtstyle247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela P, Alfonso Garcia , rachel saldana, carolina barrera
Nov 12, 2024 -

Fiesta Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fiesta Nissan and with Daniela. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2024

Review: ⭐ My experience at Fiesta Nissan Edinburg, Texas was utterly disappointing. I simply wanted information about a car for my daughter, but instead, I was met with appalling rudeness from both th More

by carsac30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber Turner
Nov 06, 2024 -

Fiesta Nissan responded

We sincerely apologize for the experience you had at Fiesta Nissan in Edinburg, Texas. We take your feedback very seriously. Our goal is to provide all of our customers with respect, transparency, and a seamless experience. If you're open to it, we’d appreciate the opportunity to discuss this further and see how we can make it right. Your feedback is incredibly valuable to us, and we want to ensure no other customer feels the same way. Thank you for bringing this to our attention, and we hope you will give us the chance to regain your trust in the future. Best regards, Customer Experience Manager Fiesta Nissan

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