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Fiesta Nissan

Edinburg, TX

4.1
108 Reviews

5001 S I69C

Edinburg, TX

78539

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Showing 108 reviews

December 12, 2025

Worst dealership ever. I had issues from the sales department when I was buying the vehicle. I don't know what department is worst, sales or service. I've only taken my More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 15, 2025 -

Fiesta Nissan responded

Hi Erika, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the level of service we strive to provide, whether in sales or service.We take concerns like yours very seriously, especially when it comes to the quality of our repairs and communication. We would appreciate the opportunity to review your situation in detail and work toward a resolution. Please feel free to reach out to me directly so we can look into this matter and ensure it’s addressed properly. Thank you again for bringing this to our attention. We value your feedback and hope to have the chance to make things right. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

December 09, 2025

Worst dealership ever I have always bought my cars from them but I will never go back. I have had my suv for only 1 month 1/2 I already having issues with my car and has extended warranty from bumper to bu More

by laura_noriega2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman Jesus and Service Dept Leonel
Dec 11, 2025 -

Fiesta Nissan responded

Hi Laura, Thank you for bringing this to our attention, and I'm very sorry to hear about your recent experience. This is not the level of service we aim to provide. We want the opportunity to make this right and help resolve the issues with your vehicle. Please reach out to me directly so I can assist you and ensure your concerns are addressed promptly. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 18, 2025

Poor customer service, Recepcionist very unprofessional and people in charge of service do not return phone calls. Not even the service manager returns phone calls. More

by dr_dlorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na, rachel saldana, carolina barrera
Nov 21, 2025 -

Fiesta Nissan responded

Hi, Thank you for taking the time to share your feedback. I'm very sorry, this is not the level of communication or professionalism we strive to provide, and I understand how frustrating this must have been. I’d like the opportunity to look into this further and address your concerns directly. Please feel free to reach out to me so I can assist you and work toward a better experience moving forward. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 13, 2025

Excellent service Albert is very professional and recommends what my Armada needs at very fair prices. I will continue using Fiesta More

by W.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saldivar
Nov 14, 2025 -

Fiesta Nissan responded

Thank you so much for your review! We’re glad to hear Albert provided excellent, professional service and helpful recommendations for your Armada. We truly appreciate your loyalty and look forward to serving you again. Dale gas! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 01, 2025

The service was excellent as well as being very easy to drop off and pick up! More

by ramirogonzalez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert and Clarence
Nov 04, 2025 -

Fiesta Nissan responded

Hi Ramiro, Thank you so much for your 5-star review! We’re happy to hear that you had an excellent experience and found the drop-off and pick-up process easy. We appreciate your trust in us and look forward to serving you again! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

October 09, 2025

Kept it very professional, very quick and easy and Fred, Alberto got me in a new car as efficient as possible. More

by Randellwishart002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garza, rachel saldana, carolina barrera
Oct 12, 2025 -

Fiesta Nissan responded

Thank you so much for your kind words, Randell! We’re happy to hear Fred and Alberto made your car-buying experience quick and easy. Enjoy your new vehicle! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

October 08, 2025

Friendly , will keep you updated, will do there best in getting you in and out when servicing your vehicle . More

by Apjmatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana
Oct 11, 2025 -

Fiesta Nissan responded

Thank you so much for your kind review! We’re happy to know our team kept you updated and made your visit smooth and efficient. We appreciate you choosing Fiesta Nissan! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

October 06, 2025

We had a scheduled appointment at Fiesta Nissan for a test drive of a pre-owned vehicle and still spent 45 minutes waiting because “other people were interested.” What’s the point of setting an appointme More

by StephanieVillarreal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Manuel Avalos
Oct 09, 2025 -

Fiesta Nissan responded

Thank you, Stephanie, for sharing your experience. I would like to personally review your situation to ensure it’s addressed properly. Please reach out directly to our General Manager, Kyler Oakes, at 📧 kyler.oakes@bertogden.com , or contact me so we can make things right. We truly value your feed back and appreciate the opportunity to improve. Please reach out so we can make this right: Best regards, Melisa Flores Sales Director, Fiesta Nissan 📞 956-803-2415 📧 melisa.flores@bertogden.com

September 09, 2025

Free Oil change took 2-1/2 hours. Always takes a long time. Service Advisor Alberto Saldivar was friendly. More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Alberto Saldivar
August 20, 2025

Very helpful and fast at attending u for any service u may need great work More

by miketeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Aug 24, 2025 -

Fiesta Nissan responded

Thank you, Mike! We’re thrilled to hear you had a fast and helpful service experience. Our team loves making sure every visit is smooth and efficient! Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

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