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Fiesta Nissan

Edinburg, TX

Overview
Reviews
4.1
63 Reviews
Call Dealership (956) 348-1408

5001 S I69C

Edinburg, TX

78539

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Showing 63 reviews

January 18, 2025

Customer service was excellent. Mr. Martinez was constantly updating me. He also recommended other services my car needed. Thank you. More

by dora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Martinez, rachel saldana, carolina barrera
Report | Print
Jan 20, 2025 -

Fiesta Nissan responded

Thank you, Dora, for your 5-star review! We're thrilled to hear that Mr. Martinez provided you with excellent customer service and kept you well-informed throughout the process. If you need any further assistance or have any questions, please don't hesitate to contact me directly at 956-330-3239 or email me at carolina.barrera@bertogden.com. We truly appreciate your support! 🌟 Best regards, Carolina Barrera Sales Director | Fiesta Nissan

January 02, 2025

Excellent service, very friendly sales staff, quick service, and really fast process will recommend to my friends More

by kenny.miller3004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Report | Print
Jan 04, 2025 -

Fiesta Nissan responded

We're delighted to hear about your positive experience! Our team strives for exceptional service. Thank you for your loyalty and referrals.

Jan 04, 2025 -

kenny.miller3004 responded

Very satisfied

December 30, 2024

I had an appointment and I waited over three hours for an oil change/rotation. More

by psychcj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dionel
Report | Print
Jan 02, 2025 -

Fiesta Nissan responded

Thank you for sharing your feedback. I deeply regret the inconvenience you experienced during your service visit, particularly the lengthy wait time and dissatisfaction with communication and transparency. This is not the level of service we strive to provide. I’d like to personally address your concerns and work to make things right. Please reach out to me, Carolina Barrera, Sales Director at Fiesta Nissan, at 956-330-3239 or via email at carolina.barrera@bertogden.com. Your feedback is valuable, and we appreciate the opportunity to improve.

December 26, 2024

This dealership is not transparent, not trustworthy, They do CATCHES on their advertising to get you there then they add lots of extras to the price of the vehicle. Waste of my valuable time. I told them tha More

by Joe
Recommend Dealer
No
Employees Worked With
Vidal
Report | Print
Dec 27, 2024 -

Fiesta Nissan responded

"Dear Joe, We sincerely apologize for your negative experience and truly value your feedback. At Fiesta Nissan, we strive to provide transparent and trustworthy service, and it’s disappointing to hear that we fell short of your expectations. Your concerns regarding pricing and advertising practices are taken very seriously, and we are committed to addressing them. To discuss your experience further and find a resolution, please contact our General Manager, Kyler Oakes, at kyler.oakes@bertogden.com. You are also welcome to reach out to me directly. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 956-330-3239 carolina.barrera@bertogden.com"

December 25, 2024

I paid cash for my car in September. I still have not gotten my 2nd set of keys. They were going to give them to me in 2 weeks. Now they are charging me over $600 for rodent problems in More

by ednavvera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
rachel saldana
Report | Print
Dec 27, 2024 -

Fiesta Nissan responded

Dear Edna, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered regarding your second set of keys and the additional charge for rodent-related issues. Please allow us to investigate this matter further to ensure we address your concerns promptly. Customer satisfaction is our top priority, and we want to resolve this to your satisfaction. We will be reaching out to you directly to gather more details and work toward a resolution. In the meantime, feel free to contact me personally at the information below. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

December 21, 2024

Staff was very respectful and courteous. They work with you so you can take your vehicle that same day. Very decent prices!! Two thumbs up!! More

by Rberaza33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person-Dennis Sisk, Finance Manager-Mike
Report | Print
Dec 26, 2024 -

Fiesta Nissan responded

Thank you, Beraza, for your 5-star review and thoughtful feedback! We’re delighted to hear that our staff, especially Dennis Sisk and Mike, provided respectful, courteous, and efficient service. Your kind words inspire us to keep delivering excellent experiences. If you need any further assistance, don’t hesitate to reach out. Carolina Barrera Sales Director 📞 956-330-3239 📧 carolina.barrera@bertogden.com We truly appreciate your recommendation and look forward to serving you again at Fiesta Nissan! 🚗👍

December 14, 2024

The service was great and the people were polite. Now my car works just as good. More

by apesquera98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence (Manager)
Report | Print
Dec 20, 2024 -

Fiesta Nissan responded

Thank you for the wonderful review! We're so happy to hear you had a great experience and found our team polite and helpful. If there's anything else we can assist you with, don't hesitate to reach out! 😊 Best regards, Carolina Barrera Sales Director Fiesta Nissan carolina.barrera@bertogden.com

December 12, 2024

Muy amables y me ayudaron en todo momento 🙏🏻,me checaron mi carro y me dijeron lo que le faltaba More

by Juan C jasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Report | Print
Dec 14, 2024 -

Fiesta Nissan responded

Estimado Juan, Gracias por compartir tu experiencia y por otorgarnos una calificación de 5 estrellas. Nos alegra saber que recibiste un trato amable y que nuestro equipo, incluyendo a Rachel Saldana y a mí, pudimos ayudarte en todo momento y brindarte la atención que tu vehículo necesitaba. Tu satisfacción es nuestra mayor recompensa, y apreciamos tu confianza en nuestro servicio. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias nuevamente por tu confianza y por elegir Fiesta Nissan! Atentamente, Carolina Barrera Directora de Ventas | Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

December 11, 2024

It’s always a pleasure visiting this dealership. Staff are amazing and courteous! You are greeted as soon as you drive in and will assist in directing you to where you need to go. Very professional. More

by rlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rachel saldana
Report | Print
Dec 13, 2024 -

Fiesta Nissan responded

Thank you for your heartfelt review! We're proud of our team's commitment to exceptional customer service. Your loyalty means everything to us, and we look forward to continuing to exceed your expectations

December 06, 2024

Left the car at 7:30 am for air and it’s 5pm and my car is not ready More

by Na
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Dec 08, 2024 -

Fiesta Nissan responded

Sorry to hear that your vehicle is still not ready despite dropping it off at 7:30 am. We understand the inconvenience this has caused and apologize for any disruption to your schedule. Can you please contact us directly, clarence.morris@bertogden.com, so we can look into this further.

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