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Fiesta Kia - Service Center

Albuquerque, NM

4.1
166 Reviews

166 Reviews of Fiesta Kia - Service Center

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September 22, 2024

The people at Fiesta Kia say they will call you when your replacement key is ready but they will not ever actually call you. I'm still waiting 2 weeks now for a key they said takes an hour. More

by MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Williamson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Knibbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The service department delivered Friendly service. They answered all my questions and took care of my vehicle. Loved the snacks and water in the waiting area. More

by IROMANCITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

He's a good person and good job what he's been doing. Keep up the good work! Nice meeting you and we will meet you again someday! More

by Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Knibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

My tire went flat and I came in without an appointment even though they were closing in about an hour. They replaced it in a little less than an hour. I had been there the week before so that is why I w More

by TRUMPBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Justin but I am not sure. I have worked with all 3 of the men at the service desk and received excellent service from all 3.
September 17, 2024

Matthew Harwell is AWESOME! He took care of my wife and I. Process was seamless, easy to follow. No “fast talk”, and was very professional. Great attitude, also went ABOVE and B More

by JOHNOLLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Harwell
September 17, 2024

Excellent service with great people working the desk. They always take good care of me and my Kia. More

by TRUMPBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure. I think Tyrone and another nice man. They gave me their names but I forgot them.
September 16, 2024

Terrible people who work there they don’t care about anything but money. Terrible decision. When my girlfriend and I went, we wanted to get an estimate of how much her car is worth and to check prices o More

by Avialpando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella Smith
September 16, 2024

Justin is a great service rep. He did everything he could to get the part in a timely manner. More

by LAGTOPSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 16, 2024

No. No. No. no. No. No. No. no. No. No. No. no. No. No. No. no. More

by ADRIANJSANCHEZ2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
September 16, 2024

Good Service Roy Knibbs get me in and out fast very good workers very good advisers More

by HERRERA1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Knibbs
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