Fiesta Kia - Service Center

Work was done in less than an hour. Tyron was very nice, pleasant and professional. Tyron was very nice, pleasant and professional. More

I had previously taken my vehicle in for a recall. They worked on it but said they needed to order some parts and they would be delivered in a couple of days. Way beyond a week passed and I was about They worked on it but said they needed to order some parts and they would be delivered in a couple of days. Way beyond a week passed and I was about to call when I received a call from a young lady who said my parts had been there waiting for me to bring the vehicle in. Well, I never received a call when they arrived. Poor service! But once I finally had the car there the service was good and the service agent was very helpful More

Ralph was extremely helpful, he listened to our needs and a pleasure to work with. a pleasure to work with. More

I was introduced to the service department and they made my first appointment for 8 months from now. I had no other business there. my first appointment for 8 months from now. I had no other business there. More

Great communication. Service department told me what was needed to be done. I'm happy Service department told me what was needed to be done. I'm happy More

The moment Justin saw me, he complained to me about my last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upse last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upset. I had an 8am appointment. My car was not looked at until 10am, for a 20 minute job. I asked what else was being done to my car (i was watching the wok), only to find out that the multi point inspection that i was in for the week previous was not completed. As I was leaving, Justin continue to argue with me, finally telling me I could take my business elsewhere. Given the complete lack of customer service and the needed repeated visits, I will. Justin was not the only staff with below average customer service skills. More

Tyrone was very professional and courteous. He explained everything to me. He offered an Uber ride to get me back to work. He said it would take about 2 hours to service my vehicle, it took les He explained everything to me. He offered an Uber ride to get me back to work. He said it would take about 2 hours to service my vehicle, it took less time than that. He explained everything that was performed on my car. I will continue to use Fiesta Kia and I will recommend Fiesta Kia to my family and friends. More

My only real complaint is that it took over 2 months to do the recall repairs on our Kia Sedona. It might not have been such an issue except that nobody, and I mean nobody contackted us not even once. We h do the recall repairs on our Kia Sedona. It might not have been such an issue except that nobody, and I mean nobody contackted us not even once. We had to call them several times just to find out what was the roblem and what was going on. More

GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! More