166 Reviews of Fiesta Kia - Service Center
THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE WERE VERY HAPPY WITH IT, THE SERVICE REP WAS ESPECIALLY GOOD, AND WE WOULD THANK HIM PERSONALLY THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE WERE VERY HAPPY WITH IT, THE SERVICE REP WAS ESPECIALLY GOOD, AND WE WOULD THANK HIM PERSONALLY IF WE COULD REMEMBER HIS NAME, THANKS TO EVERYONE. More
I'm horrible at remembering names, so I cannot give the names of those who helped me. I was greeted quickly. The first gentleman told me exactly what they were going to do and how long I could expect the s names of those who helped me. I was greeted quickly. The first gentleman told me exactly what they were going to do and how long I could expect the service to take. There are several options for waiting areas (all in same general location): one with chairs, television, and children's toys and one with chairs and tables with a more quiet atmosphere. After my service was complete (in much less time than the original gentleman esttimated!) a friendly woman explained everything that was done and why. She also showed what I can expect for the next scheduled service (oil change). She reassured me that my vehicle is in excellent working condition and should safely carry me through my upcoming cross-country road trip. More
Jenee did her best considering she had to take phone calls while talking with us, less milti-tasking and more attention to customer without interuption would be better, Also when you spend $1000.00 on s calls while talking with us, less milti-tasking and more attention to customer without interuption would be better, Also when you spend $1000.00 on service it would be nice to pop the hood and be shown what was done, Overall the service experience was GOOD, could be BETTER... More
They are always helpful and can assist me with anything that i need done to my car. They are always friendly and have a positive attitude about their job that i need done to my car. They are always friendly and have a positive attitude about their job More
Right from the begining when I went to make the appointment everything went very smooth. Natalie Padilla the Service writer asked if it was my first time and then proceeded to explain all the detai appointment everything went very smooth. Natalie Padilla the Service writer asked if it was my first time and then proceeded to explain all the details and requirements of me leaving nothing in the dark. She assisted me in coordinating with shuttle so I could get back to work in a timely manner. Once the work was complete she again contacted me. I returned back to the dealership and she went through all the details and even explained my warranty and the extended warranty I purchased. The shuttle driver too was very professional and courtious. I appreciated your buisness and will be returning for service and repairs that are not covered under warranty. Sincerely Mike. More
"Garcia Kia is great.... I bring in my vehicle for all services and they are always fast and friendly. The service manager Nate is really an awesome guy, he has always taken good care of me. No hoaxy all services and they are always fast and friendly. The service manager Nate is really an awesome guy, he has always taken good care of me. No hoaxy service department here, just an honest dealership." More