Fiesta Kia - Service Center

Great service I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations for my situation. Thank you! More

Had a great experience,and Sundai was especially Helpful! My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak t My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak that it was hard to find but I'm told that the Tech, Cody was able to find it and Patch it. It only took about 20 minutes and Boom-we were ready to get on our way. I tried to pay for the service but was told by Jessica, the Service Manager and Sundi, the service Writer that Fiesta Kia never charges for fixing flats, including cars that are not Kia--anyone with a flat or low tire can get it fixed for free at Fiesta Kia. Jessica said the owner , Derek, adopted that policy when he started Fiesta Kia. "Much Better and Safer for the Community." Thanks everyone at Fiesta Kia More

Worst Service Department Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disreguard for my vehicle and my instructions. There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car. USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED More

Not happy I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there service department. Took it in on Tuesday for regular oil change, top off fluids for a trip to be with my daughter as a support for her biopsy leaving a week later.. Can someone please tell me how is it my car overheated 3 days later? I was low on oil, radiator was empty and coolant resivoir was dry. Talked to service manager, said thermostat was stuck 3 days later there still waiting on a part, which I thought was a common part. So I called parts dept to find out if they had one in stock much to my surprise they do. Im still without a vehicle More

Had an appt today at 11:30 to have my car looked at fixed. When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! Why schedule an appt if I have to wait so long. Horrible customer service. I will take my vehicle elsewhere to have it fixed! Don't go to the Kia service center on Lomas!! More

g-mail-squeaky brakes Taken care of in january. Thank -you. Charlie . You tube scandal bad.may not buy kia again. Kia corporate- "wimps". You don't like what you Taken care of in january. Thank -you. Charlie . You tube scandal bad.may not buy kia again. Kia corporate- "wimps". You don't like what you see, change the channel.our boys died so they could be free.now they destroy an American company. Sad. Really great automobiles though. More

Crooks and penny pinchers Refused to honor service contract and insistent on charging me for service, when I refused, they suddenly found my contract and changed serviced oil c Refused to honor service contract and insistent on charging me for service, when I refused, they suddenly found my contract and changed serviced oil changes from 3 to 5,000 miles. Treated me like i was a bother, when they couldnt squeeze me for cash. Bunch of penny pinching crooks. More

Service department made my day Have a 2015 Kia Soul, which I bought at Fiesta Kia. Recently, the low tire pressure gauge come on. I'd fill up the low tire and a day later it'd come Have a 2015 Kia Soul, which I bought at Fiesta Kia. Recently, the low tire pressure gauge come on. I'd fill up the low tire and a day later it'd come on again. Swung by the dealership and inquired about new tire prices. The service department offered to look at the tire, discovered the roofing nail I overlooked, and said they could patch the leak and shoe horned me in during a busy day. 20 minutes later I was out the door with a patched tire that didn't cost me a cent. And, they washed and vacuumed the vehicle! Everything about this dealership says customer service. More

THE SERVICE DEPARTMENT WAS AWESOME I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS More

Always convenient and professional service I have been very pleased with services provided by your dealership and am in the process of looking into canceling my current service plan and buying I have been very pleased with services provided by your dealership and am in the process of looking into canceling my current service plan and buying one through Fiesta Kia. More