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Fiesta Kia - Service Center

Albuquerque, NM

4.1
166 Reviews

166 Reviews of Fiesta Kia - Service Center

Sort by
May 23, 2023

I went in for my 30000 mile service. Had excellent service by the team, particularly Bill. Was provided a clear explanation of the services to be done and a ride home so I didn't have More

by beckiezemba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
December 08, 2022

Everything was perfect, I would recommend dealership to anyone, my serive representative Bill Davis could not have been more positive and efficient. Service timely 1 hour or less. Thanks More

by nelsonsallylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Let me finish this little girl
November 23, 2022

Just had our 2021 Telluride serviced. The staff was friendly, knowledgeable, amd helpful. Also got the car back much sooner than expected. Thanks George S More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The middle service man
September 17, 2021

Buying process is great, but things fall apart as soon as you need a repair. Management is cruel and abusive. I wouldn't wish this treatment on my worst enemy. More

by dwilliams20001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Pohl, Reve Tolar
June 21, 2021

Had our Kia Optima serviced at Fiesta Kia. When we picked up the car the trunk lid had a deep scratch in it. We were told repeatedly it would be repaired. 6 months later it's still not repaired. Left message More

by aldonoble
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Irby, Reve Teupell
March 19, 2021

Jamie Borunda provided fast, friendly customer service during my vechicle service. I was able to wait for my vechicle during my oil change and it was very quick and my vechicle was very clean when returne More

by babyteev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez, Jamie Borunda
January 26, 2021

there are friendly and knowledge able got me out fast the service gave me there are a, great group , car wash and vaccum the inside was a nice touch the goys at the service desk are great More

by bgkmc78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the group of service writers are great
December 09, 2020

Excellent service, as always.. They dialed in the problem, and had me fixed and back on the road in a few hours. Thank you, Jaime Borunda and service team! More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
September 15, 2020

Fiesta Kia kept my vehicle for 7 business days to find and fix an electrical problem which resulted in the car not starting and it being towed in. I was finally notified on the morning of the 8th day that More

by Et
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Irby
October 02, 2019

Fiesta KIA are awesome dealership. Jessica and her team members (SERVICE DEPT) took care of 2019 Optima with lots of love and care. Thank you! More

by Jolanta & Joe
Recommend Dealer
Yes
Employees Worked With
Jessica and her team
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