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199 Reviews of Fiesta Kia - Service Center
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October 17, 2024
The moment Justin saw me, he complained to me about my last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upse last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upset. I had an 8am appointment. My car was not looked at until 10am, for a 20 minute job. I asked what else was being done to my car (i was watching the wok), only to find out that the multi point inspection that i was in for the week previous was not completed. As I was leaving, Justin continue to argue with me, finally telling me I could take my business elsewhere. Given the complete lack of customer service and the needed repeated visits, I will. Justin was not the only staff with below average customer service skills. More
by Lj
Verified Customer
October 17, 2024
General manager was rude, disrespectful and conniving. Would not recommend this dealership to anyone in need of a car. I was not taught how to use the vehicle and when asked they refused to show me. It wa Would not recommend this dealership to anyone in need of a car. I was not taught how to use the vehicle and when asked they refused to show me. It was a terrible experience and I was treated horrible. More
by Lmno
October 15, 2024
GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! GREAT SERVICE! More
by 211098
Employees Worked With
October 14, 2024
Very professional and friendly. This is my second new purchase from Fiesta in 3 months. The selection is great and the process is very smooth. This is my second new purchase from Fiesta in 3 months. The selection is great and the process is very smooth. More
by DCANDY.DC
October 10, 2024
The in person service was helpful and friendly. I was told that my tire would be ordered and changed in a certain amount of time, but it took more than a day longer. I understand a time delay and c I was told that my tire would be ordered and changed in a certain amount of time, but it took more than a day longer. I understand a time delay and can work with that, however the dealership did not communicate that to me, even after me calling multiple times to check on the status. I was promised call backs that never happened multiple times. More
by meghanpbachmann
Employees Worked With
October 09, 2024
Everyone was pleasant, courteous, and professional. Car ready when promised. No hesitation recommending the service department. Car ready when promised. No hesitation recommending the service department. More
by virgil.lueth
Employees Worked With
October 07, 2024
Friendly, knowledgeable and professional. Would do business here again in the future for my Kia Would do business here again in the future for my Kia More
by solarpower365
Employees Worked With
October 07, 2024
Customer service is always displayed by Kia representative. I always have a positive experience with the Service Department. representative. I always have a positive experience with the Service Department. More
by GYENABAH
Employees Worked With
October 06, 2024
Try to make sure that your vehicle is well taken care of. Roy does a good job of following up. Roy does a good job of following up. More
by RIDGEBACKHOUSE
Employees Worked With
October 04, 2024
I appreciate what they did for me since being from out of town I was very happy my car was working again town I was very happy my car was working again More
by nharlaniii
Employees Worked With
