Fiesta Kia
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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During the entire negotiation process from start to finish, the Care Plan Service Contract nor the Roadside Assistance Service Contract were never fully discussed to me in detail. They not only were no finish, the Care Plan Service Contract nor the Roadside Assistance Service Contract were never fully discussed to me in detail. They not only were not discussed but in the packet I was given, I only was given the first page of each plan and had to have the missing pages e-Mailed to me. I would have not taken either one of these optional products had I been better informed of the cost of each one of these products by my Dealership Representative or by Finance . I also have no recollection of filling out a Customer Feedback Survey where I responded “yes” to any of the questions sent to me by e-Mail in the “Welcome to the Kia Family” message. I found the whole experience to be “poor” at best. I plan to post a “review” on Google in to regard to my experience at your Dealership. More
I have purchased my last vehicles from Fiesta Kia. I won't even consider looking at any other dealerships. I've always gotten top notch service and fair pricing from Fiesta Kia. I recommend them to I won't even consider looking at any other dealerships. I've always gotten top notch service and fair pricing from Fiesta Kia. I recommend them to all my friends and family whenever someone tells me they're in the market for a new car. More
The finance guy Steven was the best one I dealt with in this process. The sales guy was OK but his manager was deceitful in her dealings with me. Also she was sloppy on her administrative duties such that this process. The sales guy was OK but his manager was deceitful in her dealings with me. Also she was sloppy on her administrative duties such that my $1000 down payment was not credited in the sale. After this 6+ hour process I failed to notice this and had to go in the next business day to request a refund More
I am 3 hrs away from this dealer, I had spoken to a service rep about multiple issues that needed to be addressed, he stated he would have the part for me when I arrived and would set me up for an 8am service rep about multiple issues that needed to be addressed, he stated he would have the part for me when I arrived and would set me up for an 8am appointment. I drove up there the night before and rented a hotel so I could be at the dealer’s service department by 8am. Once I showed up at 8am another service rep greeted me and never found my appointment nor was my part ever ordered. I am not too happy with the place since I drove 3 hours and rented a hotel just to find out I was lied to. More