Fiesta Kia

Sales was very helpful .. let us persuade ourselves! Carlos was informative, and patient with us driving many cars, until we found the one that suited best. We weren't even looking for a new car, but bo Carlos was informative, and patient with us driving many cars, until we found the one that suited best. We weren't even looking for a new car, but bought a 2020 Soul EX anyway. The finance department was cooperative, too. We were there 5.5 hours. More

Great service I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations for my situation. Thank you! More

Was ok visit So i had went there to get a car but the sales rep kept trying to push a new car which i told him i didnt want i had went with 4k down plus my car the So i had went there to get a car but the sales rep kept trying to push a new car which i told him i didnt want i had went with 4k down plus my car they said i was approved for everything then they wait a whole week to tell mr i needed a co singer which i had stated i didnt have thats y i went with a bigger down payment they shouldnt wait a week just for them to say u need to come get ur car and ur car back i wasnt happy about that but over all still got something maybe actuly listen to the buyer when they say they dont want somethong new instead of just keep on tryin to push it on them More

Had a great experience,and Sundai was especially Helpful! My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak t My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak that it was hard to find but I'm told that the Tech, Cody was able to find it and Patch it. It only took about 20 minutes and Boom-we were ready to get on our way. I tried to pay for the service but was told by Jessica, the Service Manager and Sundi, the service Writer that Fiesta Kia never charges for fixing flats, including cars that are not Kia--anyone with a flat or low tire can get it fixed for free at Fiesta Kia. Jessica said the owner , Derek, adopted that policy when he started Fiesta Kia. "Much Better and Safer for the Community." Thanks everyone at Fiesta Kia More

Worst Service Department Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disreguard for my vehicle and my instructions. There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car. USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED More

Awesome Beat the competition by several thousand dollars!!! Staff made this the best car buying experience ever. I strongly recommend Fiesta Kia to anyone loo Beat the competition by several thousand dollars!!! Staff made this the best car buying experience ever. I strongly recommend Fiesta Kia to anyone looking for a car! More

Not happy I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there service department. Took it in on Tuesday for regular oil change, top off fluids for a trip to be with my daughter as a support for her biopsy leaving a week later.. Can someone please tell me how is it my car overheated 3 days later? I was low on oil, radiator was empty and coolant resivoir was dry. Talked to service manager, said thermostat was stuck 3 days later there still waiting on a part, which I thought was a common part. So I called parts dept to find out if they had one in stock much to my surprise they do. Im still without a vehicle More

Had an appt today at 11:30 to have my car looked at fixed. When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! Why schedule an appt if I have to wait so long. Horrible customer service. I will take my vehicle elsewhere to have it fixed! Don't go to the Kia service center on Lomas!! More

Excellent The assistance in my purchase was simply excellent. The sale person did a super job,best I've had the pleasure to be with during the complete purchase The assistance in my purchase was simply excellent. The sale person did a super job,best I've had the pleasure to be with during the complete purchase. More

Surprisingly Pleasant My sales person, Julia was was externally pleasant and knowledgeable. Didn't feel pressured or have to haggle back and forth. Was very happy with the My sales person, Julia was was externally pleasant and knowledgeable. Didn't feel pressured or have to haggle back and forth. Was very happy with the deal that I received More