Fiesta Kia

My service experience has been excellent everytime. What many folks don't know is that the price beats what else you can find out there and more importantly, you're getting dealer certified service. I woul many folks don't know is that the price beats what else you can find out there and more importantly, you're getting dealer certified service. I would like it to be closer to my house, but as it stands, I wouldn't trade it for away because of the freindly service and value for money that I get. More

I always get great service when I bring my car into Garcia Kia. They always make sure the job is done right the first time. Garcia Kia. They always make sure the job is done right the first time. More

I have been quite satisfied with the assistance I have received at Garcia Kia for my Forte because everyone seems very eager to help me with the service I am there to receive. I was somewhat disappointed received at Garcia Kia for my Forte because everyone seems very eager to help me with the service I am there to receive. I was somewhat disappointed that I couldn't have my windshield chips filled after the hail storm we had last week at the dealership. I am also somewhat concerned about what my extended warranty will and will not cover as I proceed through my journey with my Kia. I also feel I haven't had the opportunity to express small concerns that have come up for me that are likely not a big deal, but things seem a little rushed, which may be just the times that I am in the dealership. I have been very happy thus far with the service I have received. More

I am disappointed that you no longer have Bob, the manager there. I felt as though he treated the place as if he owned it. He was very professional with me. After he was dismissed in January, I got manager there. I felt as though he treated the place as if he owned it. He was very professional with me. After he was dismissed in January, I got the impression that Garcia Kia was becoming like many businesses today. You hire young people who will work long hours for less pay. I believe that to hold your credibility as a quality business, you need to appreciate the quality employees you have had for a long time, in spite of their age. For this I am very disappointed. At the same time, I have come to know Joshua and feel as though he is a dependable and upbeat presence in your company. He works hard to make sure everyone is getting the service they come to get. More

THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE WERE VERY HAPPY WITH IT, THE SERVICE REP WAS ESPECIALLY GOOD, AND WE WOULD THANK HIM PERSONALLY THIS WAS OUR FIRST EXPERIENCE WITH GARCIA KIA, AND WE WERE VERY HAPPY WITH IT, THE SERVICE REP WAS ESPECIALLY GOOD, AND WE WOULD THANK HIM PERSONALLY IF WE COULD REMEMBER HIS NAME, THANKS TO EVERYONE. More

I'm horrible at remembering names, so I cannot give the names of those who helped me. I was greeted quickly. The first gentleman told me exactly what they were going to do and how long I could expect the s names of those who helped me. I was greeted quickly. The first gentleman told me exactly what they were going to do and how long I could expect the service to take. There are several options for waiting areas (all in same general location): one with chairs, television, and children's toys and one with chairs and tables with a more quiet atmosphere. After my service was complete (in much less time than the original gentleman esttimated!) a friendly woman explained everything that was done and why. She also showed what I can expect for the next scheduled service (oil change). She reassured me that my vehicle is in excellent working condition and should safely carry me through my upcoming cross-country road trip. More

Jenee did her best considering she had to take phone calls while talking with us, less milti-tasking and more attention to customer without interuption would be better, Also when you spend $1000.00 on s calls while talking with us, less milti-tasking and more attention to customer without interuption would be better, Also when you spend $1000.00 on service it would be nice to pop the hood and be shown what was done, Overall the service experience was GOOD, could be BETTER... More

They are always helpful and can assist me with anything that i need done to my car. They are always friendly and have a positive attitude about their job that i need done to my car. They are always friendly and have a positive attitude about their job More

Right from the begining when I went to make the appointment everything went very smooth. Natalie Padilla the Service writer asked if it was my first time and then proceeded to explain all the detai appointment everything went very smooth. Natalie Padilla the Service writer asked if it was my first time and then proceeded to explain all the details and requirements of me leaving nothing in the dark. She assisted me in coordinating with shuttle so I could get back to work in a timely manner. Once the work was complete she again contacted me. I returned back to the dealership and she went through all the details and even explained my warranty and the extended warranty I purchased. The shuttle driver too was very professional and courtious. I appreciated your buisness and will be returning for service and repairs that are not covered under warranty. Sincerely Mike. More

We had been looking for a vehicle for several months and had been interested in the Kia Optima, which we test drove several times. We decided to try Garcia Kia again. We were fortunate (and so was Garcia had been interested in the Kia Optima, which we test drove several times. We decided to try Garcia Kia again. We were fortunate (and so was Garcia Kia) that we got Bry as our sales person. She was a breath of fresh air. Tom, the General Manager, worked with us to arrive at a fair purchase price for our Optima. In addition, Tom contacted several businesses in order to try and find us a spare tire set up for the Optima. Which is the only thing we did not like about the car (ie., no spare tire, but apparently that is the wave of the future). If you are interested in purchasing a new car, we would highly recommend Garcia Kia and Bry, in particular. We hope we encounter the same level of courtesty and attention when it is time to get our car serviced. More