Fiesta Kia

My last experience was very bad. I was tempted to never return to this dealership. This time, I was given prompt service, a competitor's coupon and discount were honored, and my car was ready when promise return to this dealership. This time, I was given prompt service, a competitor's coupon and discount were honored, and my car was ready when promised. I'm glad I gave Garcia Kia a second chance and they provided better service. More

My check engine light came on while I was driving to work, I called Kia, spoke with Jacob who said he could assess the car, but most likely not leave it to be fixed. I drove there, and when he found out work, I called Kia, spoke with Jacob who said he could assess the car, but most likely not leave it to be fixed. I drove there, and when he found out what was wrong.. he had time to fix it right away! I was SO grateful that I did not have to leave it there, as a single mom with only one car- getting it all fixed in the time I was at work was so very appreciated! Thanks for your good work, Jacob! More

Very professional environment. Pleasant staff. Comfortable waiting area;. Really appreciated getting a perfectly cleaned car! One unresolved issue will be completed once a part is received. I w Comfortable waiting area;. Really appreciated getting a perfectly cleaned car! One unresolved issue will be completed once a part is received. I will be returning for regular service. More

I originally went in and worked with Chad Wright. He was great! Trying to get me exactly what I wanted! We got all of the paperwork and insurance switched over in a used 2011 Kia sorento but after driving i great! Trying to get me exactly what I wanted! We got all of the paperwork and insurance switched over in a used 2011 Kia sorento but after driving it for a week found out that the bank deal feel threw because I have good but limited credit (I'm only barely 19) I was really disappointed but it' was not their fault at all! I went back with the intentions to take my trade in back and just wait until I can establish more credit history. Jaime Rodriguez helped me out and of course tried to get me into a new car. He was really sweet though and basically told me that he wasn't going to try and sell me something that I didn't really like. So we ended up going back in and getting stuff together to take my truck back. He remember that there was a trade in that they got just a few days ago so no one had seen it yet and wanted me to look at it and see what I thought. I instantly fell in love with the car, Jaime knew me so well! It's a 2005 Volkswagen Touareg with low miles and a great interior! I think it's a perfect first car :) my overall experience there was great! Everyone helped me out with their full attention and everyone was super nice! I would recommend anyone to Garcia Kia.... Go see Jaime Rodriguez... NOW!! :) More

You guys are great! Always helping me out in what ever I need. Natalie is always on top it and never lets me down. Any time there is a problem she gets it taken care of. If I forget about my service the e-m need. Natalie is always on top it and never lets me down. Any time there is a problem she gets it taken care of. If I forget about my service the e-mails help me out on remembering that, and I appreciate it. More

I recently purchased a 2011 Kia from Garcia Kia, after several hours of negotiating, I ended up leaving with a different car than the one I was lead to believe that I was dealing on, it was late in the ev several hours of negotiating, I ended up leaving with a different car than the one I was lead to believe that I was dealing on, it was late in the evening when we finally got out of the dealer, and it had been raining, the next morning we noticed the car we got had several paint chips in the hood. Garcia Kia refused to repair the damage, in addition they agreed to pay off my trade in, after having the car for a week a car payment for my trade in was made to my credit union from my account, when I ask to be reimbursed for the payment made on a car that I no longer own, I was refused because Garcia Kia had not called for the payoff on my trade in until after the payment was made even though I had traded a week earlier, also they showed me where they had made a mistake on the paper work and wanted me to give up my 10 year 100,000 mile warranty and my gap insurance to make up the difference, which I refused to do since this was their mistake and not mine. It has now been close to three weeks my trade in has still not been paid off and another payment is coming due, I have placed several phone calls and sent an email to Garcia Kia to inquire about this and none of them have been answered or returned. I cannot in good faith recommend Garcia Kia to anyone. More

Every time I go to Garcia Kia I am treated quickly and fairly. This past visit on 8/3/2012 my battery had died but I didn't know it. I called and left a message before hours and when I got there an hour fairly. This past visit on 8/3/2012 my battery had died but I didn't know it. I called and left a message before hours and when I got there an hour later (Thanks to KIA's emergency number too!) they were ready for me, tested the car and were able to change the oil and air filter too--without an appointment. I guess that is one of the reasons I have been buying Kias since 2004! Garcia Kia stands behind its sales and I will keep coming back! K Lovato. More

Overall it was a good experience. Everyone was friendly and helpful. They explained what was needed and why. Natalie was great in taking us for the free shuttle so I could get stuff done while waiting for and helpful. They explained what was needed and why. Natalie was great in taking us for the free shuttle so I could get stuff done while waiting for my car. She was very pleasant to talk to. More

Service was great as usual. I would absolutely recommend this dealship to my friends and family. I love my Kia and want to keep in top running condition so I will keep up with maintenance recommended. this dealship to my friends and family. I love my Kia and want to keep in top running condition so I will keep up with maintenance recommended. More

Everyone always takes the time to make sure everything is to our satisfaction, and they do a great job. I have not dealt with anyone there for whom this was not so. to our satisfaction, and they do a great job. I have not dealt with anyone there for whom this was not so. More