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Fiesta Kia
Albuquerque, NM
290 Reviews
Fiesta Kia is the place to go if you’re looking for the perfect Kia car for you. Whether you want a midsize sedan or a crossover, our showroom has got more brand-new and pre-owned car options than you can ever imagine. We will make sure to exceed your expectations by leading you to the model that suits your transportation and road adventure needs.
Each model we flaunt in our showroom is packed with features that can make every journey unforgettable. In fact, our showroom features the latest Kia Optima, Soul, Sorento, Forte and Rio models, which are known for their unmatched speed, control, and ergonomics. We want you to experience car buying like never before so we make sure you will have as many options as possible.
We want to make sure that your car will be in perfect shape every time you use it. The moment you drive it off our lot, it starts to lose not just value but also quality, which is why it requires expert maintenance. There will also be times when you need a broken part repaired or replaced. Our service and repair center is fully equipped to meet your car maintenance needs. We have a high-end facility, skilled technicians, and a huge selection of certified Kia replacement parts.
At Fiesta Kia, buying a car doesn’t have to be tough. We offer a number of options to buyers who may not be able to pay cash or those that only opt to lease. You can even trade in your current vehicle to get hold of a more current model. Get pre-approved for an auto loan now and drive the car of your dreams in no time. We are the Kia dealership you can trust when it comes to leasing and financing solutions. Our Kia lease and loan specialists can guide you through the process until you are pre-approved.
If there’s one thing that keeps our clients coming back to our lot to check out and buy new arrivals, it’s our unparalleled customer service. There’s no better way to improve our client’s experience than to make sure that all their questions are answered and concerns resolved. We have expert representatives who are more than willing to provide you with the assistance you need with our services, be it online or over the phone.
Our showroom is safely and conveniently located at 7400 Lomas Blvd NE, Albuquerque, New Mexico. You can visit us anytime. Like most premier Kia dealers across the country, we commit to providing the highest level of customer service to our clients in many areas in New Mexico, including Albuquerque, Santa Fe, and Rio Rancho. We have Derek and his staff to meet you cordially and get you ready for the car purchase of your life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 290 reviews
September 30, 2024
Very good work just like always will keep going to Roy for my oil changes for my oil changes More
by PEREZEVELIN04
Verified CustomerEmployees Worked With
September 28, 2024
Service was a lot faster this time which I liked. The service people were nice and respectful. The service people were nice and respectful. More
by TMARIA_1988
Employees Worked With
September 27, 2024
Staff was cordial and answered all questions I had. Overall it was a very good experience. Overall it was a very good experience. More
by JHDOMIN
Employees Worked With
September 27, 2024
I am grateful Justin (MAD xxxxxxTO YOU) took my vehicle though I was a day early for routine maintenance care. However, the oil change price ($142) is excessive at this location; Fiesta Kia. And, I fel though I was a day early for routine maintenance care. However, the oil change price ($142) is excessive at this location; Fiesta Kia. And, I felt uncomfortable in providing my $10 off coupon- I'm unsure why but that is on me. I believe after this visit, I will stick to Pitre Kia where my oil change is normally $100. More
by RIBIT
Employees Worked With
Other Employees :
I was in the service department. Also, an older woman in sales across from coffee bar was discussing personal problems loudly on phone; maybe shut the door the next time. Also, sales people should smile more, just saying. Service area was friendly.
September 26, 2024
Very easy to book an appointment and received excellent care. Justin was pleasant and handled everything with care. care. Justin was pleasant and handled everything with care. More
by RALANZ2018
Employees Worked With
September 25, 2024
Tyrone is always helpful and professional. I am always taken care of when I bring my car for service. I am always taken care of when I bring my car for service. More
by JAIMEMCNEAL777
Employees Worked With
September 25, 2024
The best service I’ve had in my life ☺️ fast, friendly and efficient Mr. Justin it a amazing and efficient Mr. Justin it a amazing More
by Claudia
Employees Worked With
September 24, 2024
During the entire negotiation process from start to finish nether the Care Plan nor the Roadside Assistance Plan and the costs associated with them were discussed to me in detail. The packet that I was finish nether the Care Plan nor the Roadside Assistance Plan and the costs associated with them were discussed to me in detail. The packet that I was given contained only the first page of each plan and I had to request that the missing pages be e-Mailed to me. I am requesting that my monies be refunded back to me for these two plans. More
by rylucero
Employees Worked With
I choose not to answer.
September 23, 2024
I purchased my 2024 Kia Forte GT from Fiesta Kia on May 28, 2024, and scheduled my first maintenance appointment for December 12, 2024, or when the car reached 6,000 miles. As I approached 6,000 miles, I d 28, 2024, and scheduled my first maintenance appointment for December 12, 2024, or when the car reached 6,000 miles. As I approached 6,000 miles, I decided to move the appointment up to September 12, 2024, at 1:30 PM. A staff member named Justin scheduled it for me. On Thursday, September 12th, I arrived at Fiesta Kia around 1:45 PM. Justin wasn’t at his desk, so the person next to him assisted me, took my keys, and mentioned the service would take about 2 hours, promising my car would be ready by 5 PM. I was also provided with a complimentary Lyft ride, which was a nice touch. However, I waited for a call from Fiesta Kia, and by 7 PM, I still hadn’t heard from them. The next day, Friday, September 13th, I called Justin around 11 AM to check on my car, but he didn’t answer. After calling three times and receiving no response, I sent him a text. I tried again at 2 PM but still got no reply. By 4:45 PM, I went to Fiesta Kia in person to check on my car. No one was at the maintenance desk, so I found Roy, who informed me after 5-8 minutes that my car still wasn’t ready. Frustrated, I asked why my first maintenance service, which was supposed to take 2 hours, had now dragged on for over 24 hours without any communication. Roy called Justin, who finally answered, but I didn’t hear an apology or explanation. It was only when I mentioned speaking to the manager and leaving a review that they seemed to take my concern seriously. Unfortunately, the manager wasn’t available as it was already after 5 PM. Roy then promised to complete the service on Monday, September 16th, which left me frustrated, as I wasn’t informed earlier that my car would be held for the entire weekend. I had plans and should’ve been made aware of the delay. Roy admitted it wasn’t his responsibility, but rather an issue of poor communication. On Monday morning, September 16th, I received a call from Mike, the Maintenance Manager. He listened to the entire situation, apologized, and personally took care of the maintenance. My car was finally ready within 2-3 hours. Mike was kind and professional, and I appreciated his efforts to resolve the issue. While Mike handled the situation well, I was deeply disappointed by the overall experience. Fiesta Kia has a strong reputation, but my first maintenance service was far from smooth. I hope they address these communication issues to prevent similar frustrations for other customers. I didn’t leave a review on Google this time, but if this happens again, I’ll be sure to do so. More
by SAAD MOHAMMAD
Employees Worked With
September 22, 2024
The people at Fiesta Kia say they will call you when your replacement key is ready but they will not ever actually call you. I'm still waiting 2 weeks now for a key they said takes an hour. replacement key is ready but they will not ever actually call you. I'm still waiting 2 weeks now for a key they said takes an hour. More
by MATTHEW
