
Fields Volvo Northfield
Northfield, IL
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Aneta and Gene did a terrific job of providing me exceptional service. Gene accommodating my use of a loaner. Aneta in checking me in, and managing the timing of the servicing of my vehicle. exceptional service. Gene accommodating my use of a loaner. Aneta in checking me in, and managing the timing of the servicing of my vehicle. More
Excellent job Ryan Ryan the Service adviser was knowledgeable, he was able to get the needed repairs and services done satisfactorily and on time. He kept me posted on t Ryan the Service adviser was knowledgeable, he was able to get the needed repairs and services done satisfactorily and on time. He kept me posted on the progress of the work being done and the cost. Checking in and out was easy, being able to pay online is convenient. I hope the cashier will still keep her job because a business is about people doing their job well. Thank you Ryan. I hope I wont see you for a while because I've been there for costly repairs four times in the past six months. More
The service associate was polite and helpful. All my The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done w The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done was done quickly. The waing area/lounge was clean and vomfortable More
Excellent in every way. Thank you! I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent wor I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent work of Kristy, I got a new battery and the service was completed in less than two hours. My thanks to Fields Volvo for a superb job. More
Outstanding Engagement David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons w David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons who took me to Starbucks and back were great. Thank YOU! More
Excellent and professional service.I travel from Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Thank you More
The service department listened to my needs and addressed what really needed to be done, and I appreciated not paying for services that were not really needed at this time. what really needed to be done, and I appreciated not paying for services that were not really needed at this time. More
New car purchase Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. More
Professional, customer first approach, organized service drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. More