Fields Volvo Northfield

1st oil change I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light More

Excellent as always I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns More

Fields - The BEST and with you for the long haul Fields has been my dealer and care-giver to my beloved 2004 Volvo S80 T6 "Bruce" for 15+ years! They treat me the same way (perhaps even better) than Fields has been my dealer and care-giver to my beloved 2004 Volvo S80 T6 "Bruce" for 15+ years! They treat me the same way (perhaps even better) than they did when Bruce was brand new. I LOVE the folks from Fields! More

Very polite, professional and punctual with the whole experience... they communicated well and exceeded my expectations! I would definitely recommend this dealership and service team. experience... they communicated well and exceeded my expectations! I would definitely recommend this dealership and service team. More

Our advisor Kristy Przybyslawski was exceptional. Also, it was a pleasant surprise to see my rubber mats inside the car washed for the first time. it was a pleasant surprise to see my rubber mats inside the car washed for the first time. More

Volvo offers the same reliable, consistently excellent customer service that shows genuine care for its customer. Volvo fosters and promotes a lasting relationship with each client ensuring customer’s loy customer service that shows genuine care for its customer. Volvo fosters and promotes a lasting relationship with each client ensuring customer’s loyalty and business. More

Excellent service Service was excellent and I appreciated the loaner vehicle. A little pricey but I expected that. Here are more words so I can get to 25! Service was excellent and I appreciated the loaner vehicle. A little pricey but I expected that. Here are more words so I can get to 25! More

Steering & Handling Concern while Driving I brought my 2011 XC90 in with a concern that when going over large bumps and around tight corners, the car was not handling properly. David had the c I brought my 2011 XC90 in with a concern that when going over large bumps and around tight corners, the car was not handling properly. David had the car test driven multiple times by Volvo mechanics as well as the foreman. It was mechanically checked out also multiple times due to my ongoing concerns that were difficult to reproduce while I was driving it with the mechanic as passenger. I really appreciate the professional effort and response taken by David and his team. Now I can drive it without concern. More

Volvo maintenance I was pleased that Dave came out to my car before I even got out. He knew my name and why I was there. James gave me a beautiful loaner (90), wh I was pleased that Dave came out to my car before I even got out. He knew my name and why I was there. James gave me a beautiful loaner (90), which I enjoyed all morning. Service was fast, too. More

Dave was unbelievable. I was having serious problems with my navigational system. It took several hours in a massive update but I am very pleased with him and with the service at Fields Volvo. my navigational system. It took several hours in a massive update but I am very pleased with him and with the service at Fields Volvo. More