
Fields Volvo Northfield
Northfield, IL
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Fantastic service. Sales and financing were very smooth. Zoar and John stayed late on a Saturday to accommodate our schedule. Sales and financing were very smooth. Zoar and John stayed late on a Saturday to accommodate our schedule. More
Volvo was serviced there. Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going he Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going here without my Spouse in tow. More
Zoar was amazing as was everyone I dealt with at Fields Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking f Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking for a car. More
Just had my first trip to Fields Volvo with my brand new XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because the car was not purchased here I can bring it for service but I will not get a loaner while the car is in service -Not even when I pay for it(!)- or any car washing. Hiding behind “Fields policy” and gladly handing the customer the short straw. I am not sure if I am more disappointed with the dealership or Volvo allowing this treatment of customers that just purchased an $80,000 car. DISAPPOINTMENT EVERYWHERE!! Wish I could go back to AUDI / EXCHANGE in Highland Park. They give customers the feeling they are valued and don’t make you a second class citizen. More
Had nail in front tire and though I didn’t have an appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dea appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dealership and Denise. More
Had my car serviced while I waited. Everything was fine quickly and efficiently and the waiting area was clean and stocked with drinks and snacks. Everything was fine quickly and efficiently and the waiting area was clean and stocked with drinks and snacks. More
Has always provided exceptional service and support of the Volvo I purchased from the. I have continued to get it serviced at Fields for the last three years and have nothing but good experiences to take the Volvo I purchased from the. I have continued to get it serviced at Fields for the last three years and have nothing but good experiences to take away from it. Smart, caring, clean and professional. More