Fields Volvo Northfield

2011 Infinity X35 I was looking to purchase a specific car and Bill came highly recommended so I took a chance and drove out of my way to the Northfield Volvo dealershi I was looking to purchase a specific car and Bill came highly recommended so I took a chance and drove out of my way to the Northfield Volvo dealership, I met with bill and told him exactly which car I was looking to purchase and I left him my phone number, after a few days past by I received a call from bill who informed me that he found a 2011 Infinity EX35 with 20,000 miles and that the vehicle's cost was below the budget I told him I was able to afford. The next day I immediately drove to the dealership with my husband and fell in love with the car, it looked as if it was just driven out of the assembly line. I immediately put a deposit on the vehicle and called my state farm office in order to get the funding, when my husband and I returned to the dealership we informed bill that we had the funding approved by state farm and that we needed the vehicles V.I.N in order to complete the transaction with state farm. Bill not only helped me find the exact car that I was looking for but he also saved us money, bill went and spoke with mike, bill informed mike that we had gotten a very good interest rate thru state farm, however he asked mike to check and see if he could find us an even lower interest rate. Mike at which time started making phone calls and did not stop until he found us a better rate (almost 1% less!!) my husband and I were so surprised and satisfied that we had mike print out all the proper paperwork so that we could drive our new car home. Thank you so much for all of your help....sincerely , Marta and Rafael More

Second review I've ever written For me to take the time to grope through websites to say what a pleasure it was doing business with Fields Volvo in Northfield, IL speaks volumes in i For me to take the time to grope through websites to say what a pleasure it was doing business with Fields Volvo in Northfield, IL speaks volumes in itself. I got a fair to good deal at Fields and the gentlemen I worked with were low pleasure, knowledgeable guys. If all Field stores/brands have this culture, I would be hard pressed not to buy my next cars there as well. In my search for a used Lincoln MKZ I visited several dealerships and CarMax. The other dealerships could not come close to the service and deal I got at Filed Volvo from Mike and Bill, and CarMax is CarMax. Negotiating with the Sales Mark was not the stress one would expect. As a matter of fact, there was a Park Ridge Lincoln dealership that actually brought arrogants and rudness to a new level. I',m alking about the Sales Manger, not the whipped and abused salesmen, but I digress. Fields is a class act in every respect. Bart PS: The other review I've written in my life was for a well driller in Northern Wisconsin. Need a well drilled? Morin and Johnson Well Drilling, Niagra, WI. Need a car? Fields. More

Justin in service is the only one I'd recommend He came to my aid in more than several instances where dealership wanted to overcharge me or couldn't "find" the problem. Otherwise every time I bring c came to my aid in more than several instances where dealership wanted to overcharge me or couldn't "find" the problem. Otherwise every time I bring car in for anything they always find some expensive part that needs to be replaced. Justin though is amazing and stands behind their work. More

Roger is The Man in the sales dept. For one "honest car salesman" would normally be an oxymoron but not with Roger. I bought my first used car from him and waited months until he found the perfect car car salesman" would normally be an oxymoron but not with Roger. I bought my first used car from him and waited months until he found the perfect car for me. After purchase Roger continues to go to bat for me with servicing the car and giving advice. His background is as a technician so he really knows his stuff from literally " under the hood." Before meeting Roger I have had a string of bad car buying experiences. If ever Roger goes to another dealership I will follow him there. That's how much faith I have in the man. Thank you Roger! Keep up the amazing work! More

Bought a used 08 Chevy Malibu and was not expecting to leave the lot with the car that day, but the people who worked at the dealership helped us out financially to get the car, and we drove the car home leave the lot with the car that day, but the people who worked at the dealership helped us out financially to get the car, and we drove the car home that very day. It was our first purchase in 5 years of a vehicle and the staff helped out very well. I love the car a lot and it's gas mileage it gives me. Fields Volvo of Northfield is a great dealership and I rate it 8/10. I'd definitely go back for another car. More

Justin Russo is one of the key reasons my family continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do atti continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do attitude and willingness to go the extra mile. We can not see a time when we would do business with any other indivdual or organization. We at Field's "Matter" each and every time. More

This is my 3rd Volvo from Field's Volvo...starting in Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful r Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful representative of what Fields stands for and I am pleased to continue to be a Fields supporter. More

Consistently, Justin has provided helpful and friendly service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have someone in the service department who is trustworthy and attentive with regards to vehicle brand needs. He has been helping me for the past five years since the purchase of my car--which is delightfully (congratulations were offered by Justin as well as my closest family and friends) now "paid for!" Thanks Fields Volvo and Justin--looking forward to future years of service and pleasure from my 2007 S60 Volvo. More

I have been a long time customer of Fields and have always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so t always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so that I don't have problems. More

Justin Russo is very knowledgeable and courteous. He acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields V acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields Volvo service team. Thanks so much! Frank E. More