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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

May 16, 2018

Called for an appointment and got in the same day Bad battery replaced and system checked, just over an hour. What more could you ask for! Checked with parts guy, Barry, who did a great job research More

by Banker1550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry in parts
May 31, 2018 -

Fields Volvo Northfield responded

What else can we say but, “thank you” for your business and for your kind words. I speak for our Team when I say we are truly grateful and devoted to continuing to provide you with only the best experience on your future visits. With appreciation, Pat Hubert, General Manager.

May 15, 2018

Always a good experience Always professional, estimates always accurate, promises always kept. It's hard to ask for much more. I purchased the car from Field's and they've d More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

It is our pleasure working with you here at Fields Volvo Cars Northfield. We look forward to serving you and surpassing your expectations on your next visit to our Dealership. Thank you for being a valued customer. With sincere appreciation, Pat Hubert, General Manager.

May 15, 2018

Fields Northfield team never disappoints! This service dept helps me keep my '12 XC90 running in tip-top shape even after 162K miles! Love my Volvo! Bought it from this store new. I drive f More

by cretmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Even my drop-off porter was 5-Star!, Gary Jones, Doug Morris, Tom Brandt, Mark Demma
May 31, 2018 -

Fields Volvo Northfield responded

Thank you for choosing Fields. We are grateful to have you as a member of the “Fields family.” It is our sincere joy to serve your automotive needs. Fields Matters Because You Matter. Warm wishes, Pat Hubert, General Manager.

May 14, 2018

Fast, Quick Service We had to have our car towed to the dealership because of some issues. They looked at it that day, communicated with us along the way and we had it ba More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

An experience like yours is something we strive to provide on every visit. I’m overjoyed that we achieved this goal for you. Please feel free to reach out to me directly, should there be anything further we may do to better serve you. With sincerest gratitude, Pat Hubert, General Manager.

May 14, 2018

Always Excellent Routine service done professionally and with a smile. Always a great experience at this dealership. They take the time to make sure I’m satisfied and More

by I Roll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
May 31, 2018 -

Fields Volvo Northfield responded

Thank you! We’re thrilled to have provided you with an exemplary experience here at Fields Volvo Cars Northfield. Thanks for making Fields your automotive choice. With appreciation, Pat Hubert, General Manager.

May 14, 2018

Needed a fix for rattle and checkup Gavin was really terrific handling an old lady!!!! More work than anticipated, but he carefully walked me through the whole thing and kept me informe More

by Patrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gain
May 31, 2018 -

Fields Volvo Northfield responded

Your feedback is very important to us and this is marvelous news, thank you. We strive to provide all of our customers with an incredible experience. We are truly grateful for your patronage. Fields Matters Because You Matter. Respectfully, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 13, 2018

Thorough, effective and complete. Solved two long existing and one emergency problem. Diagnosis effective and at reasonable cost. Use of a loaner car most helpful. I travel a good di More

by Ullr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Grigsby
May 31, 2018 -

Fields Volvo Northfield responded

We’re honestly very obliged for your pleasant assessment of your experience here at Fields Volvo Cars Northfield. It’s our great pleasure to serve your automotive needs. If there is anything we may do to further demonstrate our dedication to quality, please let me know. Many thanks, Pat Hubert, General Manager.

May 12, 2018

Fields Volvo Service Review Fields Volvo service has been very responsive and supportive. I was kept up to date through e-mails and phone calls on a regular basis. More

by CNClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

The pleasure is ours, thank you! Our goal is to consistently provide an incredible experience for our customers. I’m very pleased to read that we accomplished this for you. We look forward to continuing to surpass your expectations on your forthcoming visits and we value your business. With gratitude, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 10, 2018

Great Volvo experience. Buying my Volvo from Fields Auto Group was one of the best car buying experiences I’ve had. They found exactly the vehicle I was looking for and had More

by LEGODAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Prichett
May 31, 2018 -

Fields Volvo Northfield responded

Congratulations on the purchase of your new vehicle. We wish you many safe and happy miles and we look forward to serving your automotive needs in the future. If you have questions about your new vehicle or need further assistance, please feel free to let me know. With gratitude, Pat Hubert, General Manager.

May 10, 2018

Couteous, quick and efficient. They will go the extra mile! I've purchased 2 cars from Fields and have also have them serviced there. They are very professional, courteous, and fast, and have always gone that More

by Gregyousilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Robb
May 31, 2018 -

Fields Volvo Northfield responded

We are honored and grateful to have been your automotive choice over the years. Thank you for your continued patronage! As always, please let us know how we may better serve you. Our Staff are ready and willing to exceed your expectations. Thank you again and take care, Pat Hubert, General Manager.

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