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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

June 07, 2018

Service Detai Fields Volvo is all around a fantastic dealership where the customers are treated well and the service is professional. Doug, George, Gavin and Rober More

by 2016 XC 90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morris
June 07, 2018

Great Zoar went out of his way to familiarize Me with my new car and has even told me to come back for further tutorials. He is very professional More

by Vrtmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoar
June 05, 2018

Always professional. Treat you like family. I have worked with Fields for years. I have bought 5 cars from them and they service the vehicles. Professional and caring group of people. Don’t go a More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Merero
June 05, 2018

Always Great Whether getting a car repaired or purchasing a new one, personal always friend and great to deal with. Never an issue when dealing with the Service De More

by JayZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ruiz & John Maragliotti
June 01, 2018

Maintenance/oil change Everyone is professional and follow up is amazing. They go above and beyond to get the work done on time and correct the first time. The overall quali More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
May 18, 2018

First Volvo This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks un More

by First Volvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cisneros
May 31, 2018 -

Fields Volvo Northfield responded

We genuinely thank you for your wonderful feedback. If there is any way our Team may better serve you in the future, please let me know and I will address it immediately. Thank you for choosing Fields, we are grateful for your business. In appreciation, Pat Hubert, General Manager.

May 17, 2018

Javier and Rafael Excellent service writer/ technician combo. From the time I drop the car off till the time I pick it up, I’m confident that the job will be done r More

by VR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier and Rafael
May 31, 2018 -

Fields Volvo Northfield responded

Thank you, I’m glad we could be of service. We appreciate your feedback and your business and look forward to serving your automotive needs down the road. Many thanks, Pat Hubert, General Manager.

May 17, 2018

Smooth and fast Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything More

by gregshea1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

It is our pleasure to serve your automotive needs, thank you. We look forward to delivering the finest quality of service, without fail, in the future. Thank you for making Fields Volvo Cars Northfield your automotive choice. With appreciation, Pat Hubert, General Manager.

May 17, 2018

Fabulous experience. Best customer service!! Let me start out by saying that I had a horrible experience, scratch that, multiple horrible experiences at my local dealer. Every time I attempted to More

by Davey92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janki Patel, Christie
May 31, 2018 -

Fields Volvo Northfield responded

This is great to read, thank you so much. It’s our constant goal to ensure all our customers receive an experience, like yours, on every visit. We are devoted to consistently providing you with an outstanding experience and look forward to your next visit. Respectfully, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 16, 2018

Excellent Service Javier always taking care the services that we need for our cars. It is always an amazing experience having our car serviced at northfield fields Vol More

by Nwneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAVIER
May 31, 2018 -

Fields Volvo Northfield responded

Thank you for both your review and your business. We value your trust and look forward to exceeding your expectations in the future. It is genuinely a joy to serve your automotive needs. Many thanks, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

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