Fields Volvo Northfield
Northfield, IL
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Everyone was hrlpful Everyone was very helpful & friendly. A nice young man gave me a ride home. I was kept updated about my car. Very professional and courteous. Everyone was very helpful & friendly. A nice young man gave me a ride home. I was kept updated about my car. Very professional and courteous. More
very good service My 2012 Volvo S60 was due for the 50,000 mile service check. Drop off of car and pick up was easy. The team in service area was excellent and attenti My 2012 Volvo S60 was due for the 50,000 mile service check. Drop off of car and pick up was easy. The team in service area was excellent and attentive to my needs. My service rep, Ryan, was personable and explained all work to be done. More
Great experience It was a wonderful experience from the sales, Zoar, to the finance, Michael, to the technical, Jeremy. They all worked together as a team and helped It was a wonderful experience from the sales, Zoar, to the finance, Michael, to the technical, Jeremy. They all worked together as a team and helped me through this arduous process. Thank you all again. More
Exceptional Service I acquired a new XC90 from a dealership on the East Coast. Within a week of having it, the A/C went out and I brought it into Fields for service. Ev I acquired a new XC90 from a dealership on the East Coast. Within a week of having it, the A/C went out and I brought it into Fields for service. Even though I did not get the vehicle from them, they treated me as though I had. Fast, friendly service. More
Exceptional Customer Service I brought my S60 in for its 10,000 miles service. The team was very accommodating to my schedule and attentive to my needs. Waiting area is very com I brought my S60 in for its 10,000 miles service. The team was very accommodating to my schedule and attentive to my needs. Waiting area is very comfortable. Great experience! More
Great service and experience! Walked in knowing what vehicle I wanted to drive because I called beforehand to see if it was still available. Julio was great at checking if the car Walked in knowing what vehicle I wanted to drive because I called beforehand to see if it was still available. Julio was great at checking if the car would be available and I was very glad to work with him upon my arrival. Good test drive options and the overall process was efficient and consumer friendly. The entire teams attitude was warm and pleasant wanting to serve my needs to get the right deal. Many thanks to Julio and the team as my wife and I quickly became fans of Fields Volvo and will be customers for a long time! More
Service writers are always friendly, knowledgeable & helpful It is always a pleasure to do business with Fields Volvo. The staff is gracious and works to keep costs down while still recommending the work that n It is always a pleasure to do business with Fields Volvo. The staff is gracious and works to keep costs down while still recommending the work that needs to be done. My Volvo is now 20 years old and still running well, due in large part to Fields service department. More
Outstanding customer service by Javier. On many occasions Javier worked with me in making sure that my service was being done properly and any needs such as loaner vehicles were always met.I On many occasions Javier worked with me in making sure that my service was being done properly and any needs such as loaner vehicles were always met.I also greatly appreciated the extra effort that Javier and the Service Manager put forth when an issue did arise. They gave 5 star service! More
AWESOME SERVICE Again! Once again the Service Writer, Gavin Hamilton performed Outstanding with my vehicle. From entering the building to picking up my freshly washed and cl Once again the Service Writer, Gavin Hamilton performed Outstanding with my vehicle. From entering the building to picking up my freshly washed and clean vehicle. Easy to understand just what was wrong with my vehicle he NEVER talked down to me. More
Tire check Had a nail in my tire and they fixed it so I didnt have to purchase new tires. When I need tires I will comeback and purchase them here! Had a nail in my tire and they fixed it so I didnt have to purchase new tires. When I need tires I will comeback and purchase them here! More