Back

Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

Directions

By Type

Showing 417 reviews

June 20, 2018

Everyone was hrlpful Everyone was very helpful & friendly. A nice young man gave me a ride home. I was kept updated about my car. Very professional and courteous. More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan grigsby
June 17, 2018

very good service My 2012 Volvo S60 was due for the 50,000 mile service check. Drop off of car and pick up was easy. The team in service area was excellent and attenti More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan service rep
June 15, 2018

Great experience It was a wonderful experience from the sales, Zoar, to the finance, Michael, to the technical, Jeremy. They all worked together as a team and helped More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoar, Michael and Jeremy
June 15, 2018

Exceptional Service I acquired a new XC90 from a dealership on the East Coast. Within a week of having it, the A/C went out and I brought it into Fields for service. Ev More

by ANovak132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
June 14, 2018

Exceptional Customer Service I brought my S60 in for its 10,000 miles service. The team was very accommodating to my schedule and attentive to my needs. Waiting area is very com More

by VolvoS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
June 12, 2018

Great service and experience! Walked in knowing what vehicle I wanted to drive because I called beforehand to see if it was still available. Julio was great at checking if the car More

by Xc60buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio
June 11, 2018

Service writers are always friendly, knowledgeable & helpful It is always a pleasure to do business with Fields Volvo. The staff is gracious and works to keep costs down while still recommending the work that n More

by pamann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier, Gavin, George
June 10, 2018

Outstanding customer service by Javier. On many occasions Javier worked with me in making sure that my service was being done properly and any needs such as loaner vehicles were always met.I More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Melero
June 09, 2018

AWESOME SERVICE Again! Once again the Service Writer, Gavin Hamilton performed Outstanding with my vehicle. From entering the building to picking up my freshly washed and cl More

by Carguy427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Hamilton, Doug Morris
June 08, 2018

Tire check Had a nail in my tire and they fixed it so I didnt have to purchase new tires. When I need tires I will comeback and purchase them here! More

by MrsH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Hamilton
...
33
...