Fields Volvo Northfield
Northfield, IL
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Excellent communication and facility I was kept informed every step of the way by text and personal interaction with the service team. The facilities make waiting easy! There is great WiF I was kept informed every step of the way by text and personal interaction with the service team. The facilities make waiting easy! There is great WiFi, snacks, a couple of televisions, comfortable seating, a room for kids to play... the whole set up screams convenience and comfort. More
Fast, efficient service. I arrived a few minutes early, was taken almost immediately and given an explanation of the 60,000 mile service. I asked for a few upgrades and some I arrived a few minutes early, was taken almost immediately and given an explanation of the 60,000 mile service. I asked for a few upgrades and some changes and they were made with no problem. I got a quick shuttle back to my home and, when ready, a quick shuttle back to the dealership for my car. All-in-all everything was great. More
CONFIDENCE, ALWAYS GREAT SERVICE, PIECE OF MIND ALWAYS GREAT SERVICE, WHEN NOTIFIED ME FOR THINGS OR EXTRA WORK MY VOLVO NEEDS IT MAKES ME FEEL CONFIDENCE. THE SERVICE ALWAYS IN THIS DEALER SHIP GIV ALWAYS GREAT SERVICE, WHEN NOTIFIED ME FOR THINGS OR EXTRA WORK MY VOLVO NEEDS IT MAKES ME FEEL CONFIDENCE. THE SERVICE ALWAYS IN THIS DEALER SHIP GIVE ME PIECE OF MIND More
Always top notch service at Field's Volvo Northfield Consistenty always great service here! Gives me great piece of mind that the team here always delivers on service and time committments to keep me saf Consistenty always great service here! Gives me great piece of mind that the team here always delivers on service and time committments to keep me safe! More
Exceptional Service Experience While here visiting family, my 2018 XC 90 required a systems update. Kudos to everyone at Fields Volvo for making this service experience truly excep While here visiting family, my 2018 XC 90 required a systems update. Kudos to everyone at Fields Volvo for making this service experience truly exceptional; they have set the bar extremely high for my dealership back on Long Island. Javier’s professionalism and courteous customer service, the comfortable waiting area including the food and amenities, and the timeliness in completing the service call all contributed to my rating. More
Good service! Javier is a fine person to do his job! Friendly and efficient. I appreciate his calling when the work was done. The service department is lucky to Javier is a fine person to do his job! Friendly and efficient. I appreciate his calling when the work was done. The service department is lucky to have him! More
Even charged my EV! Great at scheduling, providing loaner, and "taking care of business"! Vehicle fairly clean too. Few loose ends can wait until next time... Great th Great at scheduling, providing loaner, and "taking care of business"! Vehicle fairly clean too. Few loose ends can wait until next time... Great that they have multiple dealerships. More
40K Service Gavin is always accommodating. We have never had sub par service here and will continue being a loyal customer. They are honest and trustworthy. The o Gavin is always accommodating. We have never had sub par service here and will continue being a loyal customer. They are honest and trustworthy. The only reason I did not give 5 stars on price is because you can find auto shops cheaper. Highly recommend! More
Service at Volvo Northfield The service provided was excellent because it took a reasonable amount of time and covered all the areas that needed attention. The shuttle service w The service provided was excellent because it took a reasonable amount of time and covered all the areas that needed attention. The shuttle service was quick and friendly. More
Everything Great at 10,500 miles! I've been happily served by Fields for the life of my car - 14 years and counting! Thanks for the fine service. Also for the comfortable and product I've been happily served by Fields for the life of my car - 14 years and counting! Thanks for the fine service. Also for the comfortable and productive waiting area with wi-fi and great beverages/snacks! More