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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

July 12, 2018

Excellent communication and facility I was kept informed every step of the way by text and personal interaction with the service team. The facilities make waiting easy! There is great WiF More

by Condi2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morris
July 11, 2018

Fast, efficient service. I arrived a few minutes early, was taken almost immediately and given an explanation of the 60,000 mile service. I asked for a few upgrades and some More

by Joe2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
July 07, 2018

CONFIDENCE, ALWAYS GREAT SERVICE, PIECE OF MIND ALWAYS GREAT SERVICE, WHEN NOTIFIED ME FOR THINGS OR EXTRA WORK MY VOLVO NEEDS IT MAKES ME FEEL CONFIDENCE. THE SERVICE ALWAYS IN THIS DEALER SHIP GIV More

by yolima1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN, JAVIER, Doug Morris
July 06, 2018

Always top notch service at Field's Volvo Northfield Consistenty always great service here! Gives me great piece of mind that the team here always delivers on service and time committments to keep me saf More

by sno&go
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier, Roger, George
July 06, 2018

Exceptional Service Experience While here visiting family, my 2018 XC 90 required a systems update. Kudos to everyone at Fields Volvo for making this service experience truly excep More

by Ira P, Boynton Beach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
June 24, 2018

Good service! Javier is a fine person to do his job! Friendly and efficient. I appreciate his calling when the work was done. The service department is lucky to More

by Gitel75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
June 24, 2018

Even charged my EV! Great at scheduling, providing loaner, and "taking care of business"! Vehicle fairly clean too. Few loose ends can wait until next time... Great th More

by Marty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
June 21, 2018

40K Service Gavin is always accommodating. We have never had sub par service here and will continue being a loyal customer. They are honest and trustworthy. The o More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
June 21, 2018

Service at Volvo Northfield The service provided was excellent because it took a reasonable amount of time and covered all the areas that needed attention. The shuttle service w More

by Coffee lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and George
June 21, 2018

Everything Great at 10,500 miles! I've been happily served by Fields for the life of my car - 14 years and counting! Thanks for the fine service. Also for the comfortable and product More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the names of the employees who helped me.
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