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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

July 29, 2018

Wonderful service Very efficient and friendly service staff great loaner car. Kept me well informed during the repair. Always a great experience. With Fields. Would More

by Merlin37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
July 28, 2018

Came for an oil change. It's starts with the greeting you receive from you Customer Service Rep and continues throughout your time spent at Fields, if you choose to stay and More

by yianni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
July 28, 2018

Love this place! Words can’t describe how much work and effort and extra hours the staff at Northfield volvo has put in for us to get our vehicle! Both Zoar and Christ More

by Lp08220808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoar Avni, Christy B.
July 23, 2018

Professional, courteous, and helpful. Javier got my repairs done quickly so I could leave for my trip! He called to keep me informed throughout the process. Great job by the team. More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
July 22, 2018

Great service The service department has really stepped up there customer service in the last two years and because of this I will continue to purchase vehicles fro More

by Tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 18, 2018

1st service for leased Volvo The check in and check out process went smoothly. Service was great and all associates were professional. I had a loaner with all the features I was a More

by Partykat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with 3 different people
July 16, 2018

trust I have never felt more assured that my service will be done right and if any issues come up that they will be addressed on a timely basis. Having my More

by rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
they are all doing a great job, and step up to help each other when one is busy.
July 15, 2018

Always Pleasant Javier is always pleasant, informative, gracious and really concerned about our issues with the car. We always get exceptional service from Javier ev More

by Jumana123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
July 14, 2018

Regular service on 100K Volvo XC90 Fully priced, but well worth it. Very helpful service supervisor. Facilities clean and inviting. Check-out was efficient and helpful. Initial check More

by Svensk car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
July 13, 2018

Generally very helpful and efficient We've had to bring our certified Volvo SUV in a couple of times, one time was an issue with the door lock, another time with the charging cable that w More

by IJFK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
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