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Fields Volvo Northfield

Northfield, IL

4.8
418 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 418 reviews

August 29, 2018

Gavin is great Clear communication of repairs. Answered all questions. Allowed me to have a courtesy car because of the work that needed to be completed. Great at More

by sas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
August 25, 2018

Keep Buying Volvos Because of the Service Counter I have owned 4 Volvos & anticipate purchasing another one when the time comes. I am always very pleased with the people at the service counter--keep More

by candace angst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
August 25, 2018

Satisfactory service The service needed on my aging car was done promptly. Now I can confidently keep driving it for another 15 years (or buy a new one!) More

by Aging lady with old car driven "on Sundays"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Melero
August 23, 2018

Service with a smile and ten some Everyone at Fields are always helpful and pleasant. Gavin and George have always taken great care of my service needs. Promises are kept. I’m always t More

by 13 years of Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin, George, Javier
August 22, 2018

67500 Service Visit Fast check in. Given an overview of what would be done. Grabbed a quick cup of nicely hot gourmet coffee and biked home. All very easy. Everyone seems More

by LEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, in Service Department
August 22, 2018

Why Would I Go Anywhere Else We have had an excellent relationship with Field's Volvo Northfield. The first time we brought our vehicles for service, Field's Volvo demonstrated t More

by XRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Hsmilton
August 22, 2018

Good, professional and quick !!! I went for test drive XC90. Zoar was that great so couple hours later XC90 was parked in my garage :) I love Zoar’s sense of humor. Jack More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoar
August 22, 2018

Excellent and fast service. I had my car in for it's 60,000 maintenance. Ryan quickly and efficiently signed in and was given a loaner (I did have to schedule ahead for this per More

by Happymom!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, the girl that helped me get the loaner
August 13, 2018

Gréât Service This dealership takes pride in the service they provide and has genuine exceptional customer service. I have never had a bad experience and will alwa More

by Jeepsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin, Doug Morris
August 11, 2018

Normal service appointment Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 wo More

by Agk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Grigsby
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