Fields Volvo Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
Showing 418 reviews
Excellent Service The service is always excellent. Javier is always so helpful and knowledgeable and always makes sure that I am satisfied. Joy and Rachel never fail to The service is always excellent. Javier is always so helpful and knowledgeable and always makes sure that I am satisfied. Joy and Rachel never fail to greet me with a big smile and always helpful. Great team at this dealership and I would highly recommend them!! More
Excellent in every wat Timely and thorough; identified a warranty issue that I had been unaware of. - specifically replacement of the battery. The loaner was a joy th drive Timely and thorough; identified a warranty issue that I had been unaware of. - specifically replacement of the battery. The loaner was a joy th drive - XC90. More
as always service is great There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats everyone with respect. More
Great service Aneta and Javier were polite, friendly and kept me informed about what was being done and the diagnosis of service issues I had raised. They also cau Aneta and Javier were polite, friendly and kept me informed about what was being done and the diagnosis of service issues I had raised. They also caught an issue I was not aware of and which could have caused serious and expensive problems if not corrected immediately. More
last minute service I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for a few days, but when I called the dealer, they fit me right in. They took me back to the office, and picked me up midafternoon, all while handling all the service needs (at no charge!) More
Great service Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. More
Always great service! Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the work they do! This is my third Volvo from Fields...always have them do the servicing. More
5000 mile check up As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreci As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreciated. More
Great service Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained t Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained thoroughly. . Friendly, professional service reps. More
Excellent service Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will be handled expertly and efficiently. More