Fields Motorcars

My experience with Dustin Bailey at Fields Mercedes-Benz was wonderful. He really took the time to make sure my car buying experience was an enjoyable one. I would recommend this dealership to anyone wantin was wonderful. He really took the time to make sure my car buying experience was an enjoyable one. I would recommend this dealership to anyone wanting top notch service! More

My wife and I have just purchased a pre owned E350 and our experience could not have been better. Dustin and john went above and beyond to ensure that every detail was taken care of and that the process w our experience could not have been better. Dustin and john went above and beyond to ensure that every detail was taken care of and that the process was fast and easy. We were treated like friends right from the beginning and they could not do enough for us. We strongly recommend Field Motorcars Lakeland to anyone thinking about buying a new or pre owned vehicle. Guarantee you will not find a better team to support you than the one at Fields. Bryan Wittman More

Dustin was great to work with. He is very professional and knowledgeable. He went the extra mile during the sales process which really means a lot. I would definitely recommend Fields to anyone looking and knowledgeable. He went the extra mile during the sales process which really means a lot. I would definitely recommend Fields to anyone looking for a new or used vehicle. More

Dustin did a great job! He was very personable and stayed in constant communication with us to ensure we were fully aware of the "status" of the car we were purchasing. I am very impressed at how easy the wh in constant communication with us to ensure we were fully aware of the "status" of the car we were purchasing. I am very impressed at how easy the whole car buying experience was at Fields; even trading in my car was a breeze! I'm enjoying my new car and will definitley do business with Fields again! I highly recommend them and have already sent people Dustin's way! More

It was awesome! Dustin really went the extra mile from a service standpoint. He drove the vehicle to my home for my test drive as well as oversaw the implementation of an entertainment system in the vehicl service standpoint. He drove the vehicle to my home for my test drive as well as oversaw the implementation of an entertainment system in the vehicle. It is noteworthy that he did this by getting my vehicle and giving me loaner during the process. He also helped me program my garage door opener and educated me on many other features of the vehicle. I would highly recommend him and the dealership to anyone in the market for a vehicle. More

I recently had a warranty service issue that I did not believe was not handled properly. I contacted Mr. Gordon and explained all the details of my problem. After careful review, he agreed that things wer believe was not handled properly. I contacted Mr. Gordon and explained all the details of my problem. After careful review, he agreed that things were not handled correctly. He immediately issued a complete refund of the money that I had been charged. Mr Gordon was very professional in his communication with me. I have used this dealership often for repairs and this was the only time that problems had arisen. I feel comfortable in having my car serviced there and would recommend them to anyone without reservation. More

Ron Bigler talked to us on the phone prior to our two hour drive to the dealership. He was very cordial, friendly and informative. He instilled confidence that our trip would be worthwhile to look at the hour drive to the dealership. He was very cordial, friendly and informative. He instilled confidence that our trip would be worthwhile to look at the SLK320 that we were interested in. Upon our arrival we were greeted at the front door by Ron. He was standing there patiently waiting for our arrival. That gave us a great initial impression. Ron was stupendous! He treated my wife and myself like we were lifelong friends. What made this all especially amazing is that we were only looking at a $9K car, not a $200K AMG! Ron went that extra mile to give us a price that we couldn't refuse. He also "pulled in favors owed to him" in parts and service to ensure we were 110% happy with our purchase. Even after the sale Ron has emailed and called us to ensure we're happy with our purchase. Ron has help us out with a key problem,after the fact. I offered to pay but Ron refused to accept one red cent. AMAZING!!! I also would like to give kudos to parts and service for continuing the great experience that Ron gave us. I would publish their names if I knew them. If you're looking for a great deal on an outstanding car, go see Ron Bigler, at Fields Mercedes in Lakeland, Florida. You won't find a better dealer, salesman and deal anywhere else!!! More

If you do not check out the Mercedes vehicles at this dealership for the quality of the vehicle, the professionalism of the staff and the service above and beyond any auto purchase experience, you will b dealership for the quality of the vehicle, the professionalism of the staff and the service above and beyond any auto purchase experience, you will be doing yourself a disservice. We have purchased two vehicles in the past two months and our sales consultants are top notch, both Ron Bigler and Gary Breesman. We are retired and self-employed and have purchased many vehicles in our adult lifetime but never have we felt the safety, security and enjoyment of driving a Mercedes Benz. Ron and Gary spent endless hours with both my husband and I insuring that we were informed and happy with our purchases. It only took two times driving my ML350 for my husband to say, "I have to trade my car for a Mercedes. There is no comparison in the experience of driving these cars." We both truly believe the positive experience and the knowledgeable and friendly service by Ron Bigler and Gary Breesman sealed the deal for us for both purchases. You will never regret the visit to Fields Mercedes Benz in Lakeland, FL and you will enjoy it beyond your expectations! Thank you to Ron and Gary for showing us the way to the perfect ride for many, many years to come. More

Ron greeted me in the lot the first day very professionally. I took a few days to make a decision and Ron spent a considerable amount of time with me answering numerous questions. If it was not professionally. I took a few days to make a decision and Ron spent a considerable amount of time with me answering numerous questions. If it was not for Ron, I may have not made a purchase at this time. I know going forward Ron will be there whenever needed to help with any questions or problems. Ron is a true professional with superior customer service skills. I would highly recommend anyone visiting the dealership to ask for Ron, you will not be disappointed. More

Employee: Dustin Bailey, He is a very true professional and work friendly. I had very good experience from this dealer and they have treated me so well. I traveled from Ft.Lauderdale and purchased a car fr and work friendly. I had very good experience from this dealer and they have treated me so well. I traveled from Ft.Lauderdale and purchased a car from this dealership and Dustin helped me out in doing all the needful. I definitely recommend this place and you can't go wrong. More