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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

August 07, 2016

Top Notch Service!! Ron Bigler made the whole "buying a car" experience enjoyable. Ron's approachable personality, kindness and expertise helped so much while I was makin More

by Bob'sgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Apr 18, 2017 -

Fields Motorcars responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Gary Gordon, General Manager, Fields Motorcars.

July 23, 2016

No appointment, No problem Hello, my vehicle was leaking coolant and needed service quickly. I had to take it in with no appointment and was taken care of immediately. It was co More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Apr 18, 2017 -

Fields Motorcars responded

Thank you! It is our pleasure to continue to provide you with exemplary service here at Fields Motorcars. I’m delighted you had a wonderful service experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Gary Gordon, General Manager.

July 19, 2016

Service Mr Jeff in the service department was outstanding, he was at attentive to my request, I felt my concern on the vehicle was addressed properly and prec More

by Mark,Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando "ROLO" Rosado, Gary Breesman, Don Josey
Apr 18, 2017 -

Fields Motorcars responded

Thanks for your business in the past, and for your pleasant remarks regarding Fields Motorcars. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Gary Gordon, General Manager.

July 13, 2016

Excellent Service Department Justin Callahan at Fields Mercedes in Lakeland,Fl went above and beyond when we took our car in for just an oil change. We had a couple other concerns More

by Keishanagray108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin callahan
Apr 18, 2017 -

Fields Motorcars responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Fields Motorcars. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.

July 13, 2016

1st time using service dept Bought my 1st Mercedes, and recently had to use the service dept. I was a little apprehensive, as I have been long accustomed with my previous car's More

by Kinured
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Prado
Apr 18, 2017 -

Fields Motorcars responded

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Gary Gordon, General Manager, Fields Motorcars.

July 02, 2016

Buying my Second MB Thanks to Fields, especially Ron and Rolo (and GiGi!), for making this process smooth and as pleasant as possible. This was my second purchase/lease w More

by dphillips87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando "ROLO" Rosado, Ron Bigler
Apr 18, 2017 -

Fields Motorcars responded

Thank you so much for taking the time to give us your feedback and comments on your experience here at Fields Motorcars. We truly appreciate your business and thank you for being part of the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Gary Gordon, General Manager.

June 30, 2016

Quick repair Jeff in service was tremendous. I called at approximately 9:00 am. He told me to bring it in and they would take care of me. And they did! This was More

by fklane55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 18, 2017 -

Fields Motorcars responded

We certainly appreciate your review. If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Gary Gordon, General Manager, Fields Motorcars.

June 02, 2016

Taking care of my ten year of SLK. Jeff was very helpful in reviewing what my SLK needed at ten years. He later reviewed the mechanics recommendations and personally recommended the ess More

by Larry782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard (8156)
Apr 18, 2017 -

Fields Motorcars responded

Thank you! We're pleased that you enjoyed your experience! Please continue to enjoy our complimentary food, beverages and other amenities. If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, Gary Gordon, General Manager, Fields Motorcars.

May 30, 2016

First time buying certified pre-owned Thank you Fields Mercedes for the stress free process. I love my "new to me" GL 450! I appreciate your service and professialism. Buying a used vehicl More

by LyndaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New Sales Manager, Ron Bigler
Apr 18, 2017 -

Fields Motorcars responded

Thank you, LyndaS. We are delighted to serve your automotive needs. It's great to hear you enjoyed your experience at Fields Motorcars. If there is anything else we may do to heighten your ownership or experience, please give me a call or drop by my office the next time you stop in. Sincerely, Gary Gordon, General Manager.

May 25, 2016

Fantastic Service was fast and fair. Parts were in stock. Jeff Perard was a blast to work with. I keep buying Mercedes from Fields because of the quality of the More

by Mercedesguy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Persrd
Apr 18, 2017 -

Fields Motorcars responded

Providing our customers with fast, fair and friendly service are our constant goal, Mercedesguy. I'm delighted to learn we made this happen for you. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Gary Gordon, General Manager.

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