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Fields Motorcars
Lakeland, FL
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615 Reviews of Fields Motorcars
Took my “G” Wagon in for service and was greeted with a smile. Was folded it would take 90 minutes to service. 95 minutes it was finished. Serviceman came out to tell me that he was finished and all is wel smile. Was folded it would take 90 minutes to service. 95 minutes it was finished. Serviceman came out to tell me that he was finished and all is well. Out the door with a smile. I’ll certainly be returning. More
I was very pleased with the sales and service provided. I purchased my leased vehicle with the assistance of Sales Consultant, Timothy Lowery. I had much anxiety about being an older woman, purchasing a ca I purchased my leased vehicle with the assistance of Sales Consultant, Timothy Lowery. I had much anxiety about being an older woman, purchasing a car alone. Mr. Lowery was very helpful and patient, as he answered all of my questions. (Even when I asked more than once!) Thanks So Much Fields Mercedes! Sincerely, Rhonda Harper More
My sales person was Bryan Taylor, he was very kind and patient with me from the start to the end, he makes sure I received the best rate, I will recommend him to my family and friends to do business with. patient with me from the start to the end, he makes sure I received the best rate, I will recommend him to my family and friends to do business with. Mercedes should be happy to have such kind person representing their business. More
Communication usually is good. This time my advisor was out of the office and it was uncharacteristically poor, however. My car had a software issue and was kept over the weekend. This time my advisor was out of the office and it was uncharacteristically poor, however. My car had a software issue and was kept over the weekend. They gave me a good loaner car, however. It was not worked on until my husband contacted Mercedes Benz corporate, which also is unusual for this dealer. Once fixed, I was called 45 minutes before the dealer closed to pick the car up and had to drive across the county to get there in time, which also is not normal for them. This typically is a good dealer and its customer service people are very good. This time wasn’t as good as usual but I don’t believe it to be the norm for them. More
I recently purchased a SUV from Fields Motorcars and it was an out of state transaction. Fields Motorcars made the out of state transaction extremely simple and easy. Very professional and up front with th was an out of state transaction. Fields Motorcars made the out of state transaction extremely simple and easy. Very professional and up front with their pricing. I worked directly with Bryan Taylor who was amazing to work with. I had a great experience with Field Motorcars. More
Excellent Service, Very friendly and informative. Answered our questions and helped us finding the perfect car. Battery was bad during the test drive, but they gave us a new battery. Answered our questions and helped us finding the perfect car. Battery was bad during the test drive, but they gave us a new battery. More