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Fields Motorcars
Lakeland, FL
618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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618 Reviews of Fields Motorcars
March 27, 2025
I am extremely disappointed with my experience at Field Motors in Lakeland, Florida, particularly with Ron Bigler, the Mercedes Benz Sprinter van representative, and Mic Romero, the General Manager. Despit Motors in Lakeland, Florida, particularly with Ron Bigler, the Mercedes Benz Sprinter van representative, and Mic Romero, the General Manager. Despite being an out-of-state buyer eligible for Florida’s tax exemption program, they outright refused to honor the program. In addition, I was overcharged for Florida’s taxes and had to fight for a refund of the overcharge. To make matters worse, they also charged me for Florida title and registration fees, even though it was known that the vehicle was never going to be registered in Florida—it was going to be titled in Alaska. They provided misleading and incorrect information, claiming that I was required to use a shipping company to remove the vehicle from Florida in order to avoid taxes. This claim was not only false but also contradicted the actual process, which allows for vehicle titling and registration upon arrival in Alaska, as long as I had proper insurance coverage for the journey. The most egregious issue came when they refused to provide the Assignment of Rights documentation for the tax refund application, making the process unnecessarily difficult and time-consuming. I had to escalate the matter by contacting the Florida Department of Violations, the Department of Revenue, and the owner of Field Motors before they finally begin to address the situation. In addition, they altered my purchase price and paperwork from the time of the initial full payment to the pickup, which was a week later. This is a clear indication of dishonesty and lack of transparency in their business practices. If you plan to purchase a vehicle from Field Motors, I strongly advise you to thoroughly review every line item of the paperwork in advance, as they cannot be trusted to provide accurate or consistent documentation. This experience has been incredibly frustrating and time-consuming. I hope others can avoid the same pitfalls and find more reputable dealerships that value their customers' time, money, and trust. More
by cortneysworld
Employees Worked With
Ron Bigler
February 27, 2025
I had the pleasure of working with Angel which is one of the best Salesman and a great person…he went over and beyond to make sure that my purchase and overall experience was worth everything…Thank you Ange the best Salesman and a great person…he went over and beyond to make sure that my purchase and overall experience was worth everything…Thank you Angel and look forward to working with you again in the future…Yolanda More
by Yolanda
Employees Worked With
Angel Villegas
February 26, 2025
Thank you, Fields Motorcars for a wonderful experience in purchasing my 2025 Mercedes E350. From the first moment I walked through the door, I was met by friendly and knowledgeable staff. Peter Katona worked purchasing my 2025 Mercedes E350. From the first moment I walked through the door, I was met by friendly and knowledgeable staff. Peter Katona worked with me for several days making sure I had full knowledge of the car and had the best financial deal. I will certainly recommend Fields, and Peter, to my friends. More
by Roselie1
Employees Worked With
Peter Katona
