Fields Lexus Glenview

I have leased a 2017 and a 2020 Lexus RX 350. I take the car in for service on a regular basis. Jeff Kaddatz does a great job communicating with me, and I get treated in a professional manner. I take the car in for service on a regular basis. Jeff Kaddatz does a great job communicating with me, and I get treated in a professional manner. He is the best with all his expertise and knowledge. I give him five stars for his friendly and fantastic service. Fields Lexus is very fortunate to have an employee like Jeff Kaddatz working at your dealership! More

Howard Meron, Product Specialist, is an incredible asset to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were saf to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were safety features that I never would have picked up on my own. A big thank you to Howard for sharing his knowledge with those of us less technically savvy. More

Best service ever. Friendly and courteous from the moment you walk in the door. Until the moment you leave Friendly and courteous from the moment you walk in the door. Until the moment you leave More

They need a better phone system and better people who answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin More

Great service. Has bedd ex n within dealership for over 30 years - never had a problem Has bedd ex n within dealership for over 30 years - never had a problem More

Prompt and professional service with additional bene of breakfast bar and attractive/comfortable waiting area. breakfast bar and attractive/comfortable waiting area. More

Good communication and follow through with honest answers for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regar for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regarding my car needs and Lexus delivers. More

I was completely satisfied with the service on my car. It is a real pleasure to bring my car to Fields Lexus for service. It is a real pleasure to bring my car to Fields Lexus for service. More

Great customer service. Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with a chef and breakfast waiting. Vehicle was completed within an hour and I was kept up-to-date on its progress during the maintenance. First class customer service. More

I was referred to Fields by a family member and was not disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was not pressured and was very comfortable during the entire process. Thank you Fields Lexus. More