Fields Lexus Glenview
Glenview, IL
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Great service! Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome surprise. More
I wanted to take a moment and thank a few people at this dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car, I bought it about 6 months ago as a daily driver (my 23 MINI JCW, also from Fields, is a summer only car). The GS had only 48k miles on the clock and so I made sure to purchase an extended warranty because it is low mileage but older. I contacted Alana Maxwell so she could refer me to someone in service who was the great Marvin Dumanlang. I was in the car business for 13 years and changed careers a year and a half ago so its important since I have no control over my own experiences and have to rely on others. All I can say is that they have been nothing but fantastic, comfortable, an overall flawless and great experience. I cannot leave out Anastasia Stergiou, she has been fabulous and helpful as well and her outfits are ON POINT always! Thank you all for reading, always be nice to the service and dealership staff as they are all top tier to work with from sales to service. Fields Auto Group as a whole is very good and not like other groups. More
Excellent. Within 5 minutes I was sitting at their free food lounge area eating and drinking coffee. Within 2 hours I was in my car fully maintained for its fi Within 5 minutes I was sitting at their free food lounge area eating and drinking coffee. Within 2 hours I was in my car fully maintained for its first maintenance service. More
The service department has deteriorated. I was given a service deal on my car. The second service was denied. The most recent service had no communication. I was never told my car was ready. I was given a service deal on my car. The second service was denied. The most recent service had no communication. I was never told my car was ready. I have been a customer at this dealership for many years and never been this disappointed More
Purchased a 2024 Lexus 300 ESH yesterday and after 50 years of buying vehicles I can say it was my best dealership experience ever. No hidden unadvertised add-ons to the vehicle and fair in the price ne years of buying vehicles I can say it was my best dealership experience ever. No hidden unadvertised add-ons to the vehicle and fair in the price negotiations. Dan Hoxhaj-Tony Antonov -Kirill Ruditskiy and Josh were all very easy to negotiate with and deliver the vehicle within a couple hours after arrival. I highly recommend Fields Lexus in Glenview, Illinois! Phil Grana Mt. Prospect, Ill. More