Fields Lexus Glenview
Glenview, IL
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Dave & Nat were a pleasure to work with. They were knowledgeable, accommodating, and respectful, and had great follow-through. After your purchase you will meet with Howard, a technician dedicated to knowledgeable, accommodating, and respectful, and had great follow-through. After your purchase you will meet with Howard, a technician dedicated to making sure you know how to work every aspect of your car. He is funny, extremely knowledgeable, and really cares about making sure you are well acquainted with your vehicle. Love this dealership and all the people who work there! More
Salesman was Paul Caputo and tech support was Howard Meron. Both were very professional and knowledgeable. There was no sales pressure. Courteous and helpful. Howard has made himself available for t Meron. Both were very professional and knowledgeable. There was no sales pressure. Courteous and helpful. Howard has made himself available for three sessions of tech training on the computer and controls of the vehicle, with very helpful suggestions on points I would not have thought of. I can only highly recommend this dealership. More
I already had shopped around other cars, not really needing one, but wanting a new one I decided on the Lexus Rx350. I owned a Lexus many years ago and loved it. I decided to go to Fields Glenview h needing one, but wanting a new one I decided on the Lexus Rx350. I owned a Lexus many years ago and loved it. I decided to go to Fields Glenview had already been to Highland Park. I knew the color and the interior that I wanted and I wasn't going to settle for anything else. We were greeted by Brad Bildsten, I sort of said that same thing. There happened to be MY car on the lot. I thought I better drive it to be sure. Brad was not high pressure making me believe it would be gone, because really I could wait. I had a Mercedes that I was trading in, he told me what it was worth, which was fair, and literally in an hour or less I bought the car. Picked it up the next day and met with Atyab (nice tech guy) and he gave me a lesson! Next day I decided to get the all weather mats and drove back - great parts guy ( wish I asked his name) I saw Atyab and had some questions, he came right out and walked me through it. I'm hoping service when the time comes will be the same? It seems that it's truly a customer service dealer - they talk the talk. Painless car buying at it's best! More
The sales person who sold me the car was Maurcio. He was knowledgable and efficient.. and kind. I appreciated working with him. Howard Meron had to come to my house to install the garage door opener. He ca knowledgable and efficient.. and kind. I appreciated working with him. Howard Meron had to come to my house to install the garage door opener. He came about 7:00PM.. i thought he would only be a few minutes. When he arrived I asked if he could spend 5-10 minutes with me to explain a few things on the car. He stayed an hour and went thru everything!!! He was soooo helpful. and of course, I don't remember it all, but he said to call any time for an appoint ment and he will be happy to help me again. I now love my car since he showed me why I should. More
Great experience at the dealership. Nate was very professional and answered all our questions and took time explaining all our options. Howard did an excellent job explaining the technology part and professional and answered all our questions and took time explaining all our options. Howard did an excellent job explaining the technology part and was very patient with us. More
Purchased my new car there a couple of weeks ago. I dealt with Adelina Grama and she was terrific. Very helpful in making my selection and I got what I believe is a good trade in price for my car. I dealt with Adelina Grama and she was terrific. Very helpful in making my selection and I got what I believe is a good trade in price for my car. I then had to schedule a training course with Howard Meron so I could learn how to use all the new features. He was fabulous. Extremely knowledgeable and explained everything in detail. He also offered to help me in the future whenever I needed help and I'm sure I will. Lots of new features!! I highly recommend this dealership. More
Wayne Phillips and Howard Meron were amazing to work with. I will recommend them to friends who admire my car and want a lexus purchase with. I will recommend them to friends who admire my car and want a lexus purchase More
Wayne has been my sales guy for last 15yrs and has been great to work with. This is the first time I worked with Howard Metin and he was wonderful and very helpful. He explained everything new and old abou great to work with. This is the first time I worked with Howard Metin and he was wonderful and very helpful. He explained everything new and old about the car. It was a very smooth transition and will be going back again in the future. More
David B. my Sales Consultant and Howard M. my Delivery Specialist were superb. From my first interaction to driving off the lot, all the aspects of service were spot on! Thank you! Specialist were superb. From my first interaction to driving off the lot, all the aspects of service were spot on! Thank you! More
Overall, a very good experience and I'd recommend them. I'm glad to hear the facility will be upgraded soon as it is not as nice as other Lexus dealerships. I'm glad to hear the facility will be upgraded soon as it is not as nice as other Lexus dealerships. More