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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

July 27, 2021

All work was done according to plan that was agreed upon when the car was dropped off. Jesse called when the work was completed and to get authorization for additional work. More

by Rzoldan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 27, 2021 -

Fields Lexus Glenview responded

Thank you for reviewing Fields Lexus Glenview! We're glad to hear that our team made your visit smooth and seamless. Thank you for your business, and see you next time!

July 25, 2021

We just purchased our first Lexus. Brad and Howard were a pleasure to work with and made the process seamless. We look forward to a long relationship with Fields Lexus Glenview. More

by jlhjmh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bildsten, Howard Meron
Jul 26, 2021 -

Fields Lexus Glenview responded

Thank you for your review, and congratulations on your first Lexus! We're delighted to welcome you to the Fields Lexus Glenview family. Safe travels in your new ride, and come back again next time!

Jul 26, 2021 -

Fields Lexus Glenview responded

Thank you for your review, and congratulations on your first Lexus! We're delighted to welcome you to the Fields Lexus Glenview family. Safe travels in your new ride, and come back again next time!

July 15, 2021

Howard was great when it came to getting me familiar with all the new electronics in my new Lexus. He was courteous, patient and professional and knew the car! More

by cfkjnk
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Jul 16, 2021 -

Fields Lexus Glenview responded

Thank you for the great review! We are thrilled to hear that Howard went the extra mile to assist with your new vehicle. Drive safely, and we hope to see you back at Fields Lexus Glenview down the road!

July 15, 2021

MALINDA is THE BEST always totally satisfied she’s terrific she follows up on everything in fact the whole service dept is really good and nice More

by paulyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Jeff Kaddatz, Marvin Dumanlang
Jul 15, 2021 -

Fields Lexus Glenview responded

Your review means so much to us! We strive to go above and beyond for our guests and will make sure Malinda knows her commitment to customer satisfaction was recognized. Thank you for choosing Fields Lexus Glenview!

July 09, 2021

Fields Lexus Glenview provides wonderful individualized service. Jim provided excellent service. He cares about his clients. He always kept me informed and answered all my questions. He even made sure to g More

by Ari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dyra
Jul 11, 2021 -

Fields Lexus Glenview responded

Thank you for the wonderful review, Ari, and for trusting the Fields Lexus Glenview team with your business! We'll be sure to pass your kind words along to Jim. Come back soon!

July 08, 2021

It was a pleasure to do business with my salesman, Nate Bomba and the tech specialist, Howard Merton. Nate is a great sales person and was easy to work with. Howard got me in the car and was very patient More

by Vm01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Nathaniel Boma
Jul 08, 2021 -

Fields Lexus Glenview responded

We're so glad you enjoyed working with the Fields Lexus Glenview team, and we hope you love your new vehicle! Thank you for trusting us to help you find it. We wish you many safe and happy miles - and if there's anything else we can do for you, don't hesitate to give us a call!

July 06, 2021

Highly professional staff who are very friendly and knowledgeable. While I was waiting, their car tech. proactively started showing me various features of my car that I was not aware of! What a deligh More

by CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca James
Jul 06, 2021 -

Fields Lexus Glenview responded

Thank you so much for the great review. We do our best to exceed our customer's expectations and make their visits easy and hassle-free. Thank you so much for supporting us here at Fields Lexus Glenview. We are looking forward to your next visit!

July 03, 2021

Fast and speedy service, Marvin was polite, courteous, and explained all repair work in detail. More

by gkaras43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jul 06, 2021 -

Fields Lexus Glenview responded

We strive to provide an excellent service experience and it sounds like Marvin and the team hit the mark during your recent visit! Thank you for doing business with us and for leaving a review - we hope to see you again next time! - the Fields Lexus Glenview team

June 22, 2021

My salesman Paul Caputo and tech specialist Howard Meron were a pleasure to do business with. Paul was very helpful in finding my "dream car", provided all information I needed. When I went to pick the ca More

by dianitaanaya
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Paul Caputo
Jun 23, 2021 -

Fields Lexus Glenview responded

We are thrilled that you left Fields Lexus Glenview with your dream car! Thank you for choosing to work with us, and for mentioning the great work of Paul and Howard. Safe travels until we see you next!

June 19, 2021

6/18/21 I just called the main phone number. The person that answer the phone was laughing and playing around with about 3 other people. I wanted to ask a question about a SUV. All this guy could do was pl More

by mark
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unknown
Jun 21, 2021 -

Fields Lexus Glenview responded

Mark, this feedback is concerning to hear, as it doesn't align with our standards of professional and attentive service. Would you be willing to discuss your experience on the phone so I can better understand what occurred and address it with the appropriate personnel? We want to be sure we're delivering a five-star buying experience to our guests going forward. Thank you, Elana Maxwell - General Sales Manager - 847-510-5420

Jun 21, 2021 -

mark responded

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