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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

August 11, 2021

I was very pleased with the education I received from Howard Meron, Product Specialist after the new car was delivered. He was very through and felt much better about all of the technology on this car. More

by caryl43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Aug 12, 2021 -

Fields Lexus Glenview responded

We're glad we could provide the excellent follow-up care we strive for, Caryl. Thank you for choosing Fields Lexus Glenview, and get in touch if there's anything else we can do for you! Drive safe!

August 10, 2021

The only hiccup was I had to return to get my 10% coupon to have it redeemed. My service advisor did not take the 10% off More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 10, 2021 -

Fields Lexus Glenview responded

Scott, we're glad you're pleased with our work but apologize that your coupon slipped through the cracks. We will make a note of this feedback so we can work to prevent similar situations in the future. We wish you safe travels and hope to have the opportunity to earn your business again down the road. Best, Anthony Thommes - Service Director - 847-510-5450

August 07, 2021

Service and attention to detail on the service was excellent. Was disappointed with the car wash. Only drivers side of the car was vacuumed. Bird poop on front windshield was not cleaned. The interio More

by Zamechek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin at the service desk
Aug 09, 2021 -

Fields Lexus Glenview responded

While it is great to hear that you had a successful service experience, the rest of your review is concerning to read. We want the most for our guests, and I apologize for the state of your vehicle upon receiving it. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more I can do to assist you or anything else you would like to share, please don't hesitate to reach out. Thank you, Anthony Thommes - Service Director - 847-510-5450

August 06, 2021

Il Holmer did excellent job to sell Lexus, Support and help me to go thru buying process without frustration, explaining all that had to be done! More

by garrypavl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holmer
Aug 06, 2021 -

Fields Lexus Glenview responded

Garry - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Fields Lexus Glenview team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 06, 2021

Excellent experience. Salesperson Keith made it easy. Answered all questions. Howard tech specialist extremely helpful. More

by anthonydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Tennyson , Howard Meron
Aug 06, 2021 -

Fields Lexus Glenview responded

Anthony - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Keith, Howard, and the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

August 05, 2021

Keith and Howard were both extremely helpful to me in the process of leasing and learning about my new Lexus. I give both gentlemen 5 stars!!! More

by maureenbuchhs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Tennyson - Excellent , Howard Meron
Aug 06, 2021 -

Fields Lexus Glenview responded

There is nothing more we love than a happy customer and great feedback! We are pleased Keith and Howard were able to answer all your questions. Enjoy your new Lexus and thanks for leasing with Fields Lexus Glenview!

August 04, 2021

Kevin Berth provided excellent service, explaining all that had to be done! He was very unassuming and interested in what exactly I wanted done with my Lexus. More

by seamus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Aug 04, 2021 -

Fields Lexus Glenview responded

Thanks for the great review of Fields Lexus Glenview! We're pleased that Kevin was wonderful to work with and that you're satisfied with the job he and the rest of our team did. Thank you for the excellent review!

August 02, 2021

Keith and Howard were fantastic. Keith was with me every step of the way. Howard took the time to demonstrate the features of my car and to insure that I knew what I was doing. Both have reached out to me t More

by Jill D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Howard Meron, Malinda Montanez
Aug 03, 2021 -

Fields Lexus Glenview responded

Thank you for the wonderful review, Jill! We're delighted to hear that Keith and Howard were such a help to you throughout the buying process, and we're glad you found the perfect vehicle! Safe travels in your new ride, and thanks for trusting the Fields Lexus Glenview team to help you find it!

July 31, 2021

Excellent and great place to get service.Marvin,as,usual ,did an excellent job. I am very happy with the service and I will recommend my friends Fields Lexus Glenview. More

by Elizacolta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Aug 02, 2021 -

Fields Lexus Glenview responded

Your kudos and recommendation mean the world to us, Eliza! From all of us here at Fields Lexus Glenview, thank you for the review, and come back again soon!

July 28, 2021

Very professional and knowegable service. Malinda is exceptional. I know service team for over 13 years and they are constantly awesome. Will always recommend as a place to go with Lexus maintenance. More

by VS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Jeff Kaddatz
Jul 29, 2021 -

Fields Lexus Glenview responded

Thank you for your lovely review and loyal business! We're so glad to hear that the Fields Lexus Glenview team has been able to earn your confidence and support over the years, and we appreciate your kind words. See you next time!

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