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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

February 10, 2022

Bianca and technician is very professional.They did a Bianca and technician is very professional.They did a good job.I like the dealer More

by s.a.Chowdhury
Recommend Dealer
Yes
Employees Worked With
Bianca James
Feb 10, 2022 -

Fields Lexus Glenview responded

We will be certain to let Bianca and the rest of the Fields Lexus Glenview team know you appreciated all the help. Thank you for the kudos. Safe travels!

February 01, 2022

Bought a 2022 ES 300H. Keith and Howard were fantastic. In a limited inventory market, Keith helped find the car I wanted. He was patient and focused on what I was looking for. Howard was great after th More

by joseph.f.jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Tennyson
Feb 02, 2022 -

Fields Lexus Glenview responded

Joseph, thank you for the great review! We are thrilled to hear that you found the right vehicle working with Keith, Howard, and the Fields Lexus Glenview team. Drive safely in your new 2022 Lexus ES 300h, and enjoy it! We hope to see you back again down the road!

January 27, 2022

I will only buy a car from this dealership. Fields Lexus Glenview exceeded ALL expectations from start to finish. I initially called in on an RX 450h that I saw online. Nate Boma was so straight forward wit More

by Max Shallow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard "5 star" Meron, Nathaniel Boma, Salina Villarreal
Jan 28, 2022 -

Fields Lexus Glenview responded

Hi Max - We are proud to have earned your loyal business! Thank you for putting your trust in our team here at Fields Lexus Glenview, and for highlighting your positive experiences with Nate, Salina, and Howard. Safe travels in your new car!

January 23, 2022

Keith and Howard went above and beyond. We were happy with our car purchase experience. More

by SecondLexusOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Keith Tennyson
Jan 24, 2022 -

Fields Lexus Glenview responded

Thanks for this review! We're glad that Keith and Howard worked hard to make your purchase an excellent experience! Congrats on your new vehicle.

January 22, 2022

Too dependent on technology to communicate with customers. Talk to us! We have questions, we need information! More

by SandraGesso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca James
Jan 24, 2022 -

Fields Lexus Glenview responded

Hi Sandra - I apologize that you've had trouble reaching someone to assist you. I would be glad to speak with you and answer any questions you might have. Please give me a call at your convenience. Thank you, Anthony Thommes - Service Director - 847-510-5450

Jan 24, 2022 -

SandraGesso responded

I found everyone at the agency very helpful. Bianca was fine, as were the others. Iam a senior and, like many my advanced age, I have problems with technology. Sitting in the waiting room, another Senior complained about the texting of our auto problems. While my service rep was available and very helpful, a text with a few words and a graph does not tell me how urgent the problem is, the pricing of the tire, parts, labor or repair. I still think personal contact is THE best, especially if the customer is waiting. The staff was fine, the method of information was not. People need to be able to communicate with each other.

Jan 25, 2022 -

Fields Lexus Glenview responded

Thank you, Sandra. We strive to accommodate all of our guests and I appreciate this feedback. Anthony Thommes - Service Director - 847-510-5450

January 18, 2022

Courteous staff and very helpful. Always ready to help. Marvin is exceptional. Would recommend this dealership for all lexus service More

by Hiren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jan 18, 2022 -

Fields Lexus Glenview responded

We truly are always ready to lend a hand with your automotive needs at Fields Lexus Glenview! Thank you for sharing some positive feedback about Marvin and the team, and we wish you safe travels until we see you next!

January 17, 2022

Best new car buying experience I have ever had. I tend to keep my cars a long time just because I dread the new car buying experience. But not this time! Keith was able to get me exactly what I wanted. Arlin More

by Rooneyme57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron , Keith Tennyson, Arlind Peci
Jan 18, 2022 -

Fields Lexus Glenview responded

Thank you for the great review! We are so honored to hear that you had the best purchase experience ever with the Fields Lexus Glenview team. It makes us happy that Keith, Arlind, and Howard were all exceptional team members and that they were integral to making your purchase a seamless process. We appreciate your confidence in us, and we will see you again next time!

January 16, 2022

Joe Salgan really made the process friendly and easy. He was straight up and transparent about pricing and the process. I highly recommend asking for Joe, if you visit to look at new cars. After the purch More

by MoogleyAgent
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Joe Salgan, Arlind Peci
Jan 16, 2022 -

Fields Lexus Glenview responded

Joe and Howard are certainly two of our finest and we are thrilled to see that you had the chance to work with them. Thanks for choosing Fields Lexus Glenview!

January 13, 2022

Timely work was done but not as customer friendly as I experience at Westmont Lexus More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Jan 14, 2022 -

Fields Lexus Glenview responded

Ron - I am very sorry we have not left a better impression. Five stars are our standard, so I would like the opportunity to ensure we can improve for you. I understand you feel we don't listen, but I would be happy to speak with you about your concerns. Please consider giving me a call, and we can work through things together. I look forward to hearing from you. Thank you, Anthony Thommes - Service Director - 847-510-5450

January 07, 2022

As a first time Lexus buyer I was very pleased with how helpful and knowledgeable Marvin service was More

by Steveakatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jan 08, 2022 -

Fields Lexus Glenview responded

Steve, we'll always do all we can to make sure you're fully informed when you stop by for service, and it's great to hear that Marvin's expertise impressed you. Many thanks for sharing your support for Fields Lexus Glenview, and we wish you safe travels until we see you next!

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