Fields Lexus Glenview

I had a very positive experience at Bredemann Lexus in Glenview. Norma is fantastic - she is extremely knowledgable about the cars, both their features and how to use them. Pricing is extremely competit Glenview. Norma is fantastic - she is extremely knowledgable about the cars, both their features and how to use them. Pricing is extremely competitive and it's evident that Norma's goal is for you to be happy in a new car - she won't push you towards anything or pressure you in any way. The free car washes are a great perk as well and the service hours are better than I found at any other dealership. More

Execllent customer service! I cannot say enough about the staff at Bredemann. They treat you like you are their only cutsomer and they do it all with a smile on their face. I was taken care of immediately wi staff at Bredemann. They treat you like you are their only cutsomer and they do it all with a smile on their face. I was taken care of immediately without even having an appointment! Outstanding service!! More

Have never had anything but a GREAT experience with Bredemann Lexus. Greetings are warm and professional; work to be done is explained fully including the estimated cost; repairs/servicing is done in Bredemann Lexus. Greetings are warm and professional; work to be done is explained fully including the estimated cost; repairs/servicing is done in a very timely manner; charges are as estimated; the car is immaculate when I pick it up; follow up is prompt and thoughtful. The premises are comfortable and again, immaculate. The attention is personal but never 'cloying.' We would never think of purchasing a car from anyone other than the Bredemanns. More

I purchased pre owned car (Mercedes). Thought this was a reputable dealer instead turned out to be another used car place. At time of the purchase I was assured that the car was thoroughly inspected and wa reputable dealer instead turned out to be another used car place. At time of the purchase I was assured that the car was thoroughly inspected and was in top shape. However, to mitigate future repairs I was offered an extended warranty program, which I elected to purchase (the most comprehensive option or so I thought, judging by the list of things that would be fixed and hefty price tag). As it turned out the car was not in the prime condition and that expensive warranty only drained my bank account - as practically every repair that the car needed was excluded from warranty coverage. I ended up spending in excess of $10k to fix all the problems just to have the car in a driveable condition. Based on my experience I tell eveyrone who's remotely interested in purchasing a used car to stay away from this dealership. Dealing with Bredemann Lexus in Glenview turned out to be a very expensive experience. More

This was the easiest car purchase I have ever experienced! Everyone was knowledgeable, efficient, and easy to do business with. I have a beautiful bright red Certified Pre-Owned 2009 Lexus RX 3 experienced! Everyone was knowledgeable, efficient, and easy to do business with. I have a beautiful bright red Certified Pre-Owned 2009 Lexus RX 350 that I absolutely love! This purchased replaced my 2004 RX 330 which was totaled in a recent auto accident. I feel that I might not be here writing this review if I was in another vehicle that day. I appreciate Lexus quality and their safety features now more than ever!!! I would definitely recommend this dealership! More

I've been a customer of Bredemann Lexus for over 16 years through the purchase of 4 Lexus vehicles. Each and every experience has been extremely positive whether it involved a new purchase or a service call through the purchase of 4 Lexus vehicles. Each and every experience has been extremely positive whether it involved a new purchase or a service call. I have been spoiled by the best dealership in town! More

I just bought a 2011 RX350 AWD with all the bells and whistles. I had a wonderful experience. I did all the work over the phone since I was calling from WI. They were super helpful and very laid back. whistles. I had a wonderful experience. I did all the work over the phone since I was calling from WI. They were super helpful and very laid back. The whole experience was very enjoyable and I would definitely recommend them to anyone. More

This was the most exceptional service experience I've ever had. My power steering began to fail after hours. The following morning I brought my IS 250 in without an appointment. I got a service loaner wi ever had. My power steering began to fail after hours. The following morning I brought my IS 250 in without an appointment. I got a service loaner within 20 minutes and I went off to work (I arrived early!). I got a call that afternoon that the in-warranty repair was complete. That was a less-than-24-hour turnaround WITHOUT AN APPOINTMENT! While I'd not expect that to happen routinely, the fact it could be done without any hassle on my part amazed me. More

My 12 year old son and I were driving to New York. I needed to get the GPS updated ASAP. The disc first had to be ordered then installed. The disc arrived at the dealer the day before I was to leave. needed to get the GPS updated ASAP. The disc first had to be ordered then installed. The disc arrived at the dealer the day before I was to leave. They were able to install the updated GPS disc and do an oil change at the last minute. More

Extensive negotiations. Agreed on a price finally. Once I had all my certified checks in place, we were informed that the rebate is no longer valid because they ran out of the coupon for $500. Since I had I had all my certified checks in place, we were informed that the rebate is no longer valid because they ran out of the coupon for $500. Since I had all the checks in line, I decided to go and see if they would negotiate with me in person to split the cost of the coupon. When I was informed that they would honor to split the cost of the coupon, he informed us that the what he listed on the Purchase Order Agreement, of the car having Intuitive Parking Assist, did not exist. This was pretty upsetting since I trusted that I was buying a car which includes a Intuitive Parking Assist. I was willing to be ok with it if they woul take up the whole cost of the coupon and I was told, absolutely not. On top of that we discussed that we were dissatisfied with the services and that this would impact my rating of them in the survey once the deal is closed. Charles basically told me that I do not need to do business with them if my goal is to kill him on the survey. My motivation to proceed with the deal was their since I had a check that was written out for Bredemann Lexus of Glenview and I would have to go through going through an underwriter to get a new loan for a vehicle with a different vin number. Then I was informed that we can not proceed with the deal because they need to verify the certified checks. I still agreed. The next day when they were suppose to call me to inform me that the checks were verified, I did not receive a call that everything was a go, so I called them to verify that the checks were good, all they said is when are you picking up the car. After thinking about this through the night, I can not believe the poor service. I was expected to accomodate for their own incompetency and lack of service. I had the money to pay for the car already, you got to be stupid to let a deal go. Unbelievable. More