Fields Lexus Glenview
Glenview, IL
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We had a great experience. No pressure. Our many questions were answered and the test drive was great. When we came to pick up our car, things went very quickly and the explanation of our new hi-tec questions were answered and the test drive was great. When we came to pick up our car, things went very quickly and the explanation of our new hi-tech vehicle was thorough. More
My wife and I really enjoyed the shopping experience with Steve. He was low key and never gave us a phone call in the week long process of buying the car. Steve accommodated are requests involving our trad Steve. He was low key and never gave us a phone call in the week long process of buying the car. Steve accommodated are requests involving our trade -in and we feel that the deal for the new car was fair. The entire dealership was professional and did not do the continual calling like other dealerships do. More
Some of my "5" ratings should have been much higher! My wife and I have always found the sales and service, cancel that, the entire dealership as friendly and most meetings using our names, eve higher! My wife and I have always found the sales and service, cancel that, the entire dealership as friendly and most meetings using our names, even though we may not recognize them for their names. We are extremely pleased with having found "our" dealership and gladly express our opinions to all those who would listen or ask for that opinion. More
Excellent customer service. We let them know what we were looking for and the entire process (involved 2 cars) took about an hour. New cars delivered the following day. Highly recommend looking for and the entire process (involved 2 cars) took about an hour. New cars delivered the following day. Highly recommend More
I purchased my car from this dealership approximately 8 years ago as a certified pre-owned vehicle, and had a wonderful experience. Even though I hadn't bought a brand new vehicle, the salespeople treated years ago as a certified pre-owned vehicle, and had a wonderful experience. Even though I hadn't bought a brand new vehicle, the salespeople treated me as thought I had. My car is now going on 11 years old, and still running strong with very little issues. I have brought my car to be serviced there ever since, and always have a wonderful, relaxing experience each time. The service staff treat each customer with the absolute best customer service, I am always treated with respect, and my concerns about my car are always met with understanding and never disregarded, despite my somewhat confusing descriptions at times. Other dealerships I had avoided and I would typically send my husband, as I was treated as though my knowledge as a female was well below the service employee's, and thus didn't mean anything, and my comments would be shrugged off. I will always come back to Bredemann Lexus (for purchase and service) and will always recommend everyone does the same! More
This is our first experience/purchase from Bredemann Lexus and we are very happy and satisfied with buying the new Lexus. From the first moment we met Steve Stover, we felt secure, comfortable and not p Lexus and we are very happy and satisfied with buying the new Lexus. From the first moment we met Steve Stover, we felt secure, comfortable and not pressured. Steve and John worked together to make a deal that made us very happy. Steve demonstated high level of customer service showing all features of our new car, taking his time to answer to all our questions and even walking us around the dealership to show all services that we can use in the future. This is absolutely the best car buying experience ever,we are thrilled with our new car and the experience working with Steve Stover! More
I like Steve's low pressure sales approach. Made me aware of delivery and lease price options while keeping any incentives in front of me. He as well as Brian made the trade in process simple and with aware of delivery and lease price options while keeping any incentives in front of me. He as well as Brian made the trade in process simple and without issues. This is my 4th RX. I've stayed with Lexus becuase of reliability and value. As I told Steve, the only problem I had with my last was replacing a rear wheel bearing. How's that for 114,000 miles plus it averaged 20MPG. It honestly was a tough decision trading her in as some of the best trades as the ones you don't make. I will recommend your dealership to anyone looking for a trouble free vehicle economical vehical along with a seemless sales process.. More
This is my third purchase from Bredemann Lexus and I would never think of going anywhere else to by a vehicle. From the initial sale to the coming back for service, you are treated like family and it ma would never think of going anywhere else to by a vehicle. From the initial sale to the coming back for service, you are treated like family and it makes you wonder if you're here to by a car or sitting down to diner with friends. Absolutely the best car buying experience ever More
I have a long-standing passion for fine automobiles and I frequently buy/sell/lease. Bredemann Lexus in Glenview is, without question, the best automobile dealership I have ever had the pleasure of working w frequently buy/sell/lease. Bredemann Lexus in Glenview is, without question, the best automobile dealership I have ever had the pleasure of working with throughout my entire life. Bredemann Lexus truly understands customer service and highly values its customers. I have always felt like "part of the family" whenever I have been at Bredemann Lexus. Bredemann Lexus rises way above its peers, including other Lexus dealerships [I have worked with 3 others in the Chicagoland area]in all aspects of its operations [sales, financing, service, customer service & support]. I highly and unequivocally recommend Bredemann Lexus to everyone in search for a better way of doing business. More
Anything you need within reason. Just had my tires filled at no charge. Always offer me a loner, if none is available will drive me home and pick me up when car is ready. Free car washes as needed? B filled at no charge. Always offer me a loner, if none is available will drive me home and pick me up when car is ready. Free car washes as needed? Buffet every Saturday with car wash. More